Custom Error Pages

cPanel FAQs
Tutorials and How To Guides

404 Error - Not Found Page

Updated: January 25, 2022
By: RSH Web Editorial Staff
cpanel faq Custom Error Pages

How to add custom error pages

Custom error pages are displayed when a user enters a wrong URL, an outdated URL or when the user is not authorized to access a specific directory of your website

A few nice examples of a "404 - Not Found Page" here

Disney 404

RSH Web Services 404 Page

Custom error pages can be created from cPanel

After logging into cPanel go to Advanced -> Error pages

Once you create the pages you should make sure your .htaccess file in the public_html directory contains one of the lines below

For custom 404 error page: ErrorDocument 404 /404.shtml

For custom 500 error page: ErrorDocument 500 /500.shtml

If not you may have to create your own ".htaccess" file

Error Pages consists of the following five types of errors:


Bad Request


Authorization Required




Wrong Page


Internal Server Error

To customize the error page first choose the domain -> choose the error page number (400, 401, 403, 404, 500) or the error page name (Bad Request, Authorization required, etc). When the page loads the following tags can be put into your error page

Referring URL - Displays the URL of the website the visitor was previously viewing

Visitor's IP Address - Displays the IP address of the visitor viewing the error page

Requested URL - Displays the intended url the visitor is trying to view

Server name - Displays the website's server name

Visitor's browser - Displays the visitor's browser type such as IE, FireFox, Netscape, etc

Redirect Status Code - This displays the type of code in the 300-307 range

Choose the desired tags and press 'Save' button. Your Error Page is ready

To see our Blog - What is a 404 Page

For a complete List of HTTP status codes visit WikiPedia

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