cPanel Backup Wizard

cPanel How-To's Tutorials

Frequently Asked Questions

Updated: May 15, 2019
By: RSH Web Editorial Staff
cpanel Backup faq

cPanel

F A Q's

Backup and Restore your website with cPanel

NOTE: A full backup file cannot be used to restore files through the cPanel interface
Contact the System Admin for assistance

The backup file must be downloaded and compress prior to restoration
You can upload and restore individual portions of your website that a full backup file contains if you unzip it first
The backup process near or over a quota may fail because the system cannot write necessary files

You can use the cPanel Backup Wizard to Backup and Restore your cPanel website. cPanel Backup wizard was created for users to simplify the backup and restore process

Creating a full backup

To create a full backup file, perform the following steps:
  1) From the main Backup Wizard interface, click Back Up

cPanel BackUp

The Full or Partial Backup section of the interface will appear
  2) Click Full Backup
The Download section of the interface will appear
  3) Select one of the following destinations from the Backup Destination menu:
Home Directory
Select this option to save the backup file on the server
Remote FTP Server
Select this option to use FTP to store the backup file on a remote server
Remote FTP Server (passive mode transfer)
Select this option to use passive FTP to store the backup file on a remote server
Secure Copy (SCP)
Select this option to use SCP to store the backup file on a remote server

Important: Only advanced users should use the Remote FTP Server (passive mode transfer) or SCP destination options

  4) Perform one of the following actions to configure notifications for this backup file
To receive a email notification when the backup process finishes, enter your email address in the text box
To disable email notifications, select the "Do not send email notification of backup completion"
If you selected the Remote FTP Server (passive mode tansfer) or Secure Copy (SCP) destinations, enter the destination's information in the text boxes
  5) Click Generate Backup
A confirmation message will appear. Click on "Go Back" to return to the Download section of the interface

Note: If you selected the Home Directory option in step 3, click the filename in the Download section of the interface to download the backup file

The backup file's creation date appears in the Filename, which begins with a backup-MM-DD-YYYY string
where MM represents the month, DD represents the date, and YYYY represents the year

cPanel Domains

The system stores full backup files as tarballs that use the .tar.gz file extension
Extract TAR files with PeaZip

Create a partial backup

To back up a portion of your site, perform the following steps:
  1) From the main Backup Wizard interface, click Back Up
The Full or Partial Backup section of the interface will appear
  2) Click the portion of your site that you wish to back up:
Home Directory — Back up the /home directory
MySQL Databases — Back up your databases
Email Forwarders & Filters — Back up your email forwarders or filters
The Download section of the interface will appear
  3) Click the desired backup file to download it

Note: When you create a partial backup, the backup type determines the backup file's extension

Backup type File type and extension
Home Directory *.tar.gz
Email Forwarders & Filters *.net, *.com
MySQL Databases *.sql

Restore

To restore a portion of your site from an existing backup, perform the following steps:
  1) Click Restore
The Select Restore Type section of the interface will appear
  2) Click the portion of your site that you wish to restore
Home Directory — Restore the /home directory
MySQL Databases — Restore your databases
Email Forwarders& Filters — Restore your email forwarders or filters
The Restore section of the interface will appear
  3) Click Choose File and select the desired backup file
Remember: The backup file's extension depends on the portion of your site that you backed up
  4) Click Upload to begin the restoration process

Backup file contents

When you back up your home directory, the backup file includes the following files:
All of the files that you own
Files that you do not own, but to which you possess access
Note: Backup files do not include files from your /home directory that you do not own and cannot access
To exclude certain files and directories from a backup file, place a configuration file in your home directory
For more information, read our How to Exclude Files From Backups documentation

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