Customer Documentation for cPanel
Build a complete customer support center in minutes with professionally written cPanel, WordPress, Softaculous, and FTP tutorials. Import everything directly into WHMCS and give customers a self-service resource for common hosting questions.
Purchase $32 Live DemoOne-Time Purchase • Instant Download • Fully Editable • WHMCS Ready
A ready-made customer documentation package built for web hosting providers using WHMCS and cPanel.
Ready-to-use articles
cPanel articles
WordPress, FTP & Softaculous articles
One-time payment with lifetime updates
Everything needed to launch a professional knowledge base.
Give your customers instant access to clear, professional answers with our WHMCS Knowledge Base Articles. Designed specifically for web hosting companies, resellers, and managed hosting providers, this ready to use knowledge base includes step by step tutorials for cPanel, WordPress, Softaculous, FTP, email accounts, DNS management, SSL certificates, and many other common hosting tasks. Reduce repetitive support tickets, improve customer satisfaction, and create a complete self service support center in minutes without spending weeks writing documentation from scratch.
Give your customers immediate access to clear, step-by-step answers while your support team concentrates on more important issues.
There is no need to spend weeks writing, formatting, illustrating, and organizing a knowledge base from scratch.
Give hosting customers clear self-service documentation without building an entire tutorial library from scratch.
Customers can find step-by-step answers to common cPanel, WordPress, FTP and Softaculous questions before opening a support ticket.
Start with 150+ prepared articles instead of writing, formatting and organizing each tutorial individually.
Provide an organized resource customers can search when they need help with common website and hosting tasks.
Edit the imported articles inside WHMCS so the wording and instructions better match your services, policies and customer needs.
Each article is carefully written with clear, step-by-step instructions and helpful screenshots to guide users through common tasks.
Go from purchase to a customized WHMCS knowledge base in three straightforward steps.
Purchase the package and download the knowledge base files and included WHMCS import addon.
Use the included addon to install the prepared articles into your WHMCS knowledge base.
Edit the content as needed for your hosting environment, branding and support procedures.
Compare the included package with creating a hosting knowledge base article by article.
| Feature | RSH WHMCS Knowledge Base | Writing Articles Yourself |
|---|---|---|
| Article library | 150+ ready-made articles | Create each article individually |
| cPanel tutorials | 82 included | Write and organize yourself |
| WordPress, FTP & Softaculous | 68 articles included | Create each topic yourself |
| Screenshots | Included in the tutorials | Capture and add your own |
| WHMCS import | Included addon | Build or enter content manually |
| Editing | Fully editable in WHMCS | Fully controlled by you |
| Updates | Lifetime updates included | You maintain your own articles |
Designed for businesses that provide hosting services and want a faster way to offer customer self-service documentation.
One-time payment • Lifetime updates
Common questions from hosting providers considering a ready-made WHMCS knowledge base.
They are customer-facing help articles designed for a WHMCS knowledge base, with step-by-step guidance for common hosting tasks. For more background, see how a WHMCS cPanel knowledge base supports hosting customers.
The package includes 150+ articles: 82 cPanel articles, 21 WordPress articles, 25 FTP articles and 22 Softaculous articles.
An addon is included to install the articles directly into WHMCS. After importing, you can review and edit the content for your own hosting environment.
Yes. The articles are fully editable inside WHMCS, allowing you to customize the content for your services, terminology and support procedures.
Yes. The tutorials include screenshots to help guide customers through common tasks.
The cPanel collection covers common tasks such as email accounts, domains and subdomains, backups, cron jobs, File Manager and databases. You can also browse RSH Web's cPanel tutorials and how-to guides for additional examples.
Yes. The package includes 25 FTP articles and 22 Softaculous articles. Related resources include the FTP and SFTP tutorials and Softaculous tutorials.
Yes. Lifetime updates are included with the one-time purchase.
No. The package is listed at $32 as a one-time purchase with no recurring subscription fee.
A searchable knowledge base gives customers a place to find answers to routine questions on their own, helping your team spend less time repeatedly explaining common tasks. See the RSH Web support resources for examples of organized hosting help and FAQs.