Hosting Support Boundaries

Hosting Support Boundaries

At RSH Web Services Solutions, we’re dedicated to empowering your online journey with a reliable hosting environment and intuitive tools designed to build and sustain your digital presence.

Our mission is to ensure your website thrives, backed by a robust infrastructure and accessible resources.

Our extensive online Knowledgebase is available 24/7, offering step-by-step guides to help you troubleshoot and manage your hosting needs independently.

We pride ourselves on delivering top-tier support to our valued clients.

However, certain requests fall outside the scope of our standard hosting services, as they require specialized expertise or involve highly customized configurations.

Websites often feature unique designs, intricate frameworks, or advanced functionalities that demand in-depth, individualized knowledge beyond what our Support Team can provide.

Not Supported Services

Below, we outline key services that are not included in our standard hosting packages:

Website Development and Optimization
Creating, designing, or fine-tuning websites, including custom coding or performance enhancements.

Code Debugging
Troubleshooting or fixing errors in custom code or scripts.

Third-Party Software and Scripts
Configuring, maintaining, or resolving issues with external applications or plugins not directly supported by our platform.

Manual Partial Transfers
Tasks such as transferring specific website components between cPanel accounts, domains, or servers; manual backup restorations; database URL modifications; or email account migrations.

Note:
RSH Web Services will assist with full cPanel account backup restorations and partial restorations using automated tools like Autobackup and Softaculous, ensuring a seamless process for supported tasks.

For these specialized needs, we recommend exploring our comprehensive Knowledgebase, which provides valuable insights and tutorials.

Alternatively, engaging professional developers or IT specialists can ensure your unique requirements are met with precision.

At RSH Web Services, we remain committed to delivering exceptional hosting services, ensuring your website remains secure, fast, and reliable.

Our support team is here to assist with all hosting-related inquiries within our scope, and we encourage you to leverage our resources or seek expert assistance for advanced technical needs.

Feel free to contact us at any time with any questions you might have.

Thank you for choosing us as your hosting partner, we’re here to support your success every step of the way.