Handesk
Customer Support and Help Desk Solutions
With ConfigServer Security, DDoS and Firewall Protection
Handesk is a powerful yet simple Ticketing system, a system that allows to have multiple teams, with multiple users, easy and efficient reporting by all team and users as well as lead management. With the Road map module you can create "Ideas" that come from your customers or your own, give them deadlines and integrate them with your repository manager. You can also create "ideas" from support tickets so you do not lose track. You can also create "ideas" by sending an email to you support accounts starting with "Idea". This will create an "idea" instead of a ticket. When a ticket is solved a "Rate This" email is sent to the customer
•Multiple teams with same account
•Email polling
•Multi language support
•Reports of team analytics
•Instant notifications when tickets are created
•Tickets reporting
•Tickets internal notes
•Can merge tickets
•Auto lead subscription to mailChimp based on tags
•Issue trackers
•Easy Api to integrate with your projects
•Everything is unlimited
5 Email Accounts
5 Parked Domains
5 Sub Domains
1 Website
25 Email Accounts
25 Parked Domains
25 Sub Domains
5 Websites
Unlimited Email Accounts
Unlimited Parked Domains
Unlimited Sub Domains
Unlimited Websites
Setting up your Handesk Customer Support site through Softaculous and cPanel could not be more easier. And you will receive a notification when a new Handesk version is available so you always have the latest and the most secure version available
RSH Web offers free SSL certs (HTTPS) with each hosting account. ConfigServer firewall security and DDoS to help stop website vulnerabilities. Also see Customer Support and Help Desk Software For your Business
•See specifications, read reviews and much more on every App available via Softaculous Demo
•Try the industry's leading and easiest to use website control panel cPanel Demo
Do you have a money back guarantee?
All RSH Web Services hosting accounts come with a 45 day money-back guarantee as standard. If you are not satisfied within the first 45 days and wish to cancel please let us know. And we would especially want to know why so we may make any necessary changes
How does WordPress Hosting Work?
Once you purchase a WordPress hosting package, RSH Web stores your WordPress files on one of our Web Servers and points your Domain Name to that space. Your Domain Name allows people around the world to find and view your website. You are basically renting space on one of our web servers. RSH Web then allows your Wordpress files to be seen and accessed from anywhere 24-7, 365 days a year
What is an SSD?
This is a technology (Solid State Drive) that replaces the more conventional spinning disk drive (a hard drive you might have in your desktop computer). The big advantage is they are much faster than conventional spinning magnetic disk drives
Is there a Contract Period?
Unlike other companies that need those long term contracts to stay in business. We do not. What we have seen with the Hosting Market lately is offering discounts for long term contracts - 3 month, yearly, 2 year contract. But only offering a 30 day money back guarantee. That can make you wonder
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RSH Web Services 45 Day Money Back Guarantee
