Handesk

Handesk

Handesk is a powerful yet simple Ticketing system, a system that allows to have multiple teams, with multiple users, easy and efficient reporting by all team and users as well as lead management. With the Road map module you can create "Ideas" that come from your customers or your own, give them deadlines and integrate them with your repository manager. You can also create "ideas" from support tickets so you do not lose track. You can also create "ideas" by sending an email to you support accounts starting with "Idea". This will create an "idea" instead of a ticket. When a ticket is solved a "Rate This" email is sent to the customer

Handesk

Handesk Features

Multiple teams with same account
Email polling
Multi language support
Reports of team analytics
Instant notifications when tickets are created
Tickets reporting
Tickets internal notes
Can merge tickets
Auto lead subscription to mailChimp based on tags
Issue trackers
Easy Api to integrate with your projects
Everything is unlimited

Pro Personal

25 GB SSD Storage

5 Email Accounts

5 Sub Domains

1 Website

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$ 4.97 /mo

For Life!
No long term contract

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Pro Business

Unlimited SSD Storage

25 Email Accounts

Unlimited Sub Domains

5 Websites

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$ 7.97 /mo

For Life!
No long term contract

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Pro Ultimate

Unlimited SSD Storage

Unlimited Email Accounts

Unlimited Sub Domains

10 Websites

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$ 12.97 /mo

For Life!
No long term contract

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Setting up your Handesk Customer Support site through Softaculous and cPanel could not be more easier. And you will receive a notification when a new Handesk version is available so you always have the latest and the most secure version available

RSH Web offers free SSL certs (HTTPS) with each hosting account. ConfigServer firewall security and DDoS to help stop website vulnerabilities. Also see Customer Support and Help Desk Software For your Business

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Frequently Asked Questions (FAQ's)

I dont have a Domain yet, Can you help?

Choose a Domain Name for your website that looks as great as your work. It is vital that you make the domain name for your business something that is not too complicated, that represents your brand well, and that will help your audience to remember you. Its all about making a strong first impression. With over 100 domain extensions we are sure you will find one that works

What hosting services are best for a website?

Some of the most important hosting services that are especially suited for any business or personal web site include: Email addresses matching your domain, 24/7 support, state of the art control panel, SSL Certificate to help protect your website and customer data

Do you offer SSL Certs?

Yes free SSL Certificates for all our customers. Having a secure encrypted website is mandatory today. We also have different types of SSL Certificates you may purchase, For more information on our SSL Certificate visit the article What is SSL

How long has RSH Web Services been in business?

RSH Web Services has been in business under the same ownership since 1997. We are not the largest company, but we are big enough to count on when you need us and small enough that you will get personalized attention from a dedicated team of experienced web professionals

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