Handesk
Customer Support and Help Desk Solutions
With ConfigServer Security, DDoS and Firewall Protection
Handesk is a powerful yet simple Ticketing system, a system that allows to have multiple teams, with multiple users, easy and efficient reporting by all team and users as well as lead management. With the Road map module you can create "Ideas" that come from your customers or your own, give them deadlines and integrate them with your repository manager. You can also create "ideas" from support tickets so you do not lose track. You can also create "ideas" by sending an email to you support accounts starting with "Idea". This will create an "idea" instead of a ticket. When a ticket is solved a "Rate This" email is sent to the customer
•Multiple teams with same account
•Email polling
•Multi language support
•Reports of team analytics
•Instant notifications when tickets are created
•Tickets reporting
•Tickets internal notes
•Can merge tickets
•Auto lead subscription to mailChimp based on tags
•Issue trackers
•Easy Api to integrate with your projects
•Everything is unlimited
5 Email Accounts
5 Parked Domains
5 Sub Domains
1 Website
25 Email Accounts
25 Parked Domains
25 Sub Domains
5 Websites
Unlimited Email Accounts
Unlimited Parked Domains
Unlimited Sub Domains
Unlimited Websites
Setting up your Handesk Customer Support site through Softaculous and cPanel could not be more easier. And you will receive a notification when a new Handesk version is available so you always have the latest and the most secure version available
RSH Web offers free SSL certs (HTTPS) with each hosting account. ConfigServer firewall security and DDoS to help stop website vulnerabilities. Also see Customer Support and Help Desk Software For your Business
•See specifications, read reviews and much more on every App available via Softaculous Demo
•Try the industry's leading and easiest to use website control panel cPanel Demo
How long has RSH Web Services been in business?
RSH Web Services has been in business under the same ownership since 1997. We are not the largest company, but we are big enough to count on when you need us and small enough that you will get personalized attention from a dedicated team of experienced web professionals
Do you offer any custom hosting packages?
Yes we do. If you are needing services customized to fit your needs please contact us with the details
Is there a Contract Period?
Unlike other companies that need those long term contracts to stay in business. We do not. What we have seen with the Hosting Market lately is offering discounts for long term contracts - 3 month, yearly, 2 year contract. But only offering a 30 day money back guarantee. That should make you wonder
Is RSH Web Hosting Developer Friendly
Since our launch in 1997, RSH Web Services has a strong focus on providing the latest and best versions of the most popular development software. A short list of the development software available includes: PHP MySQL HTML-XHTML Java PostgreSQL Python ERL Apache Node.js CSS FTP/SFTP cPanel Softaculous and Free SSL. Coding or Script Libraries are also available
Tweet Share Pin Tumble Email
RSH Web Services 45 Day Money Back Guarantee
