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Help desk software is a central component of customer support management. It provides a unified platform where support tickets can be tracked, managed, and resolved. Features such as automated ticket assignment, priority setting, and response tracking help support teams stay organized and responsive. This not only speeds up the resolution process but also ensures that no customer query goes unnoticed, improving overall service quality
Listed 18 of the programs available. Some are open source or free, some have a trial period and some are definitely worth the money
You can count on our unique Hosting packages so that all customer support software runs smoothly. Quickly and Easily Deploy any of these scripts
Find the App you want - Click "Install" - Fill in your name - Click "Finnish" - It's done. And just that easy.
osTicket
osTicket seamlessly integrates inquiries created by email and forms into a simple, easy to use multi-user web interface. Easily manage, organize, and archive all your support requests and responses in one place.
HESK
Hesk allows you to set up a web based ticket support system. Your customers will be able to submit support tickets and staff will have an easy-to-use web interface to manage customer support requests.
Mibew Messenger
Mibew Messenger enables one to one chat assistance in real time from your website. You should place the button of Web Messenger on your site. Your visitors click the button and chat with your operators.
Live Helper Chat
Live helper chat is Free, Flexible and Open source Live Support chat for your website. Web and desktop clients. XMPP notifications, GTalk, Jabber, OpenFire, Chrome extension, Node.js support, MySQL, PostgreSQL.
Faveo Helpdesk
Faveo Helpdesk is specifically designed for startups and SME's. With state-of-art, ticket based support system. Handling client query diligently is all the difference between retaining or losing a long-lasting relationship.
Handesk
Handesk is a powerful yet simple Ticketing system, a system that allows to have multiple teams, with multiple users, easy and efficient reporting by all/team/user as well as lead management.
Vision Helpdesk
For every size business, It offers three customer support solutions. Satellite or Multi Company Help Desk Software. And enterprise level IT service desk software. Service and Product Catalog and much more.
HelpDeskZ
HelpDeskZ is easily integrated to your site and support requests can be created via email or web-based forms. It will give you a friendly interface for your site's tickets management and FREE.
OpenSupports
OpenSupports is for giving support to your clients. It provides you with a better management of your users inquiries. Manage the tickets for departments, staff, custom responses, multi-language support.
phpMyFAQ
A multilingual, completely database driven FAQ system. CMS with a WYSIWYG editor and Image Manager, flexible multi-user support, news system, templates, PDF-support, backups and so much more. One of the best!.
Maian Support
A free support ticket software. Good support helps you to build a solid relationship between you and your clients. Maian helps you to build this confidence by providing an easy-to-use support system free of charge.
HelpDEZk
A powerful software that manages requests/incidents. It has all the needed requirements to an efficient workflow management of all processes involved in service execution. With an extremely easy use and intuitive interface.
osTicket 1.12
Seamlessly integrates inquiries created via email and web-based forms into a simple, easy to use multi-user web interface. Easily manage, organize and archive all your support requests and responses in one place.
FreeScout
FreeScout is the super lightweight free open source help desk and shared inbox written in PHP7 (Laravel framework). Self-hosted clone of HelpScout, but free.
UVdesk
UVdesk community help-desk project skeleton packaged along with the bare essential utilities and tools to build and customize your own help-desk solutions.
WordPress - Included
cPanel, Softaculous - Included
SiteJet Website Builder - Included
SSL Certificates - Included
5 Email Accounts
5 Parked Domains
5 Sub Domains
1 Website
WordPress - Included
cPanel, Softaculous - Included
SiteJet Website Builder - Included
SSL Certificates - Included
25 Email Accounts
25 Parked Domains
25 Sub Domains
5 Websites
WordPress - Included
cPanel, Softaculous - Included
SiteJet Website Builder - Included
SSL Certificates - Included
Unlimited Email Accounts
Unlimited Parked Domains
Unlimited Sub Domains
Unlimited Websites
Choose a Domain Name for your website that looks as great as your work. It is vital that you make the domain name for your business something that is not too complicated, that represents your brand well, and that will help your audience to remember you. It is all about making a strong first impression. With over 100 domain name extensions, we are sure you will find one that works.
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Spam Protection with SpamAssassin
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Full configuration with ".htaccess" files
Setup Custom 404 error pages
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What Control Panels do you provide?
We provide cPanel as the standard control interfacefor your website with all hosting packages. With over 80 different features it is one of the most powerful but easy to use. With just a few clicks you can add email accounts, MySQL Databases, Addon Domains and many more
Which FTP client or software do you recommend?
We recommend using WinSCP, Commander One for Mac, SmartFTP, CuteFTP. If you need help in using any of these FTP clients or for further reading see our Blog on FTP Clients
Do you have any WordPress Tutorials
Yes we do have a separate section just for WordPressand and it is located here. With more than 20 pages of WordPress Tutorials. If you see something not listed there please let us know
How does Web Hosting Work?
RSH Web Services stores your files or web pages on one of our Web Servers and "points" your Domain Name to that space. Your Domain Name is the address that allows people to find and view your website. By purchasing a hosting package you are basically renting space on one of our Web Servers which allows your website to be seen and accessed from anywhere
Start your customer support website with affordable hosting, including free SSL, free domains, and a one-click help desk setup. Secure, reliable, and ready to grow your support team