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Help desk software is a central component of customer support management. It provides a unified platform where support tickets can be tracked, managed, and resolved. Features such as automated ticket assignment, priority setting, and response tracking help support teams stay organized and responsive. This not only speeds up the resolution process but also ensures that no customer query goes unnoticed, improving overall service quality
Build Customer Trust and Confidence
Listed 18 of the programs available. Some are open source or free, some have a trial period and some are definitely worth the money
You can count on our unique Hosting packages so that all customer support software runs smoothly. Quickly and Easily Deploy any of these scripts
Find the App you want - Click "Install" - Fill in your name - Click "Finnish" - It's done. And just that easy.
osTicket 
osTicket seamlessly integrates inquiries created by email and forms into a simple, easy to use multi-user web interface. Easily manage, organize, and archive all your support requests and responses in one place.
HESK 
Hesk allows you to set up a web based ticket support system. Your customers will be able to submit support tickets and staff will have an easy-to-use web interface to manage customer support requests.
Mibew Messenger 
Mibew Messenger enables one to one chat assistance in real time from your website. You should place the button of Web Messenger on your site. Your visitors click the button and chat with your operators.
Live Helper Chat 
Live helper chat is Free, Flexible and Open source Live Support chat for your website. Web and desktop clients. XMPP notifications, GTalk, Jabber, OpenFire, Chrome extension, Node.js support, MySQL, PostgreSQL.
Faveo Helpdesk 
Faveo Helpdesk is specifically designed for startups and SME's. With state-of-art, ticket based support system. Handling client query diligently is all the difference between retaining or losing a long-lasting relationship.
Handesk 
Handesk is a powerful yet simple Ticketing system, a system that allows to have multiple teams, with multiple users, easy and efficient reporting by all/team/user as well as lead management.
Vision Helpdesk 
For every size business, It offers three customer support solutions. Satellite or Multi Company Help Desk Software. And enterprise level IT service desk software. Service and Product Catalog and much more.
HelpDeskZ 
HelpDeskZ is easily integrated to your site and support requests can be created via email or web-based forms. It will give you a friendly interface for your site's tickets management and FREE.
OpenSupports 
OpenSupports is for giving support to your clients. It provides you with a better management of your users inquiries. Manage the tickets for departments, staff, custom responses, multi-language support.
phpMyFAQ 
A multilingual, completely database driven FAQ system. CMS with a WYSIWYG editor and Image Manager, flexible multi-user support, news system, templates, PDF-support, backups and so much more. One of the best!.
Maian Support 
A free support ticket software. Good support helps you to build a solid relationship between you and your clients. Maian helps you to build this confidence by providing an easy-to-use support system free of charge.
HelpDEZk 
A powerful software that manages requests/incidents. It has all the needed requirements to an efficient workflow management of all processes involved in service execution. With an extremely easy use and intuitive interface.
Sales Syntax 
Seamlessly integrates inquiries created via email and web-based forms into a simple, easy to use multi-user web interface. Easily manage, organize and archive all your support requests and responses in one place.
FreeScout 
FreeScout is the super lightweight free open source help desk and shared inbox written in PHP7 (Laravel framework). Self-hosted clone of HelpScout, but free.
UVdesk 
UVdesk community help-desk project skeleton packaged along with the bare essential utilities and tools to build and customize your own help-desk solutions.
Pro Personal
For portfolios & blogsRenews at $6.99/mo
- 25 GB SSD Storage
- Free Domain Names
- Unmetered Bandwidth
- Secure Payment Options
- SiteJet AI Website Builder
- 360 Website Monitoring
- 45 Day Guarantee
- Malware Scan - Included
- WordPress - Included
- cPanel Softaculous - Included
- SSL Certificates - Included
- 5 Email Accounts
- 5 Parked Domains
- 5 Sub Domains
- 1 Website
Pro Business
Growing teams & shopsRenews at $9.99/mo
- 50 GB SSD Storage
- Free Domain Names
- Unmetered Bandwidth
- Secure Payment Options
- SiteJet AI Website Builder
- 360 Website Monitoring
- 45 Day Guarantee
- Malware Scan - Included
- WordPress - Included
- cPanel Softaculous - Included
- SSL Certificates - Included
- 25 Email Accounts
- 25 Parked Domains
- 25 Sub Domains
- 5 Websites
Pro Ultimate
For Unlimited ScaleRenews at $14.99/mo
- Unlimited SSD Storage
- Free Domain Names
- Unmetered Bandwidth
- Secure Payment Options
- SiteJet AI Website Builder
- 360 Website Monitoring
- 45 Day Guarantee
- Malware Scan - Included
- WordPress - Included
- cPanel Softaculous - Included
- SSL Certificates - Included
- Unlimited Email Accounts
- Unlimited Parked Domains
- Unlimited Sub Domains
- Unlimited Websites
Hosting Services That Work For You
Ready for a change but nervous about migrating your website? No worries - we’ll take care of it for you! In most cases, we’ll move your site for free, eliminating any stress or roadblocks. It’s time to start enjoying the powerful tools and resources your new web host has to offer. Reach out today and let’s get you set up for success
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Customer Support Hosting FAQ's
Is RSH Web Hosting Developer Friendly
Since our launch in 1997, RSH Web Services has a strong focus on providing the latest and best versions of the most popular development software. A short list of the development software available includes: PHP MySQL HTML-XHTML Java PostgreSQL Python ERL Apache Node.js CSS FTP/SFTP cPanel Softaculous and Free SSL. Coding or Script Libraries are also available
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Search Engine Optimization (SEO) is a widely used marketing tool for most all web sites today. Web hosting can impact its effectiveness. RSH Web Hosting provides SSD Servers to increase the speed and responsiveness of your website, which will factor into your SEO ranking
How do I transfer my WordPress Website to your Servers?
We recommend seeing the following website Moving WordPress. If you don’t have a current copy of your website, you should be able to request one from your current website hosting provider. If at anytime you need help please contact us. Our 24/7 support team is here to assist you. We can help you determine the best method for transitioning your website to a RSH Web account. For more information, See Transferring Your Hosting Account
Can I have multiple domains pointing to my website?
Yes, We can "point" other domain names to your existing website with no additional charge to you. You will need to make sure these Domains also use our Name Servers or DNS numbers. This is a great way to expand the marketing of your website
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