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Security is a paramount concern for customer support systems, as they often handle sensitive customer information. Our hosting offers robust security measures, such as encryption, regular security audits, and secure data storage, help protect customer data from breaches and cyber threats. Ensuring the security of customer support systems builds trust and confidence among customers, which is crucial for maintaining long-term relationships
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Build Customer Trust and Confidence
- • Web hosting companies providing technical support and account assistance
- • Ecommerce businesses managing customer orders, returns, and product questions
- • Software companies delivering technical support and product updates
- • IT service providers handling help desk requests and troubleshooting
- • Managed service providers supporting business clients and remote users
- • Telecommunications companies assisting customers with service issues
- • Healthcare organizations responding to patient inquiries and appointment requests
- • Financial institutions offering secure customer service and account support
- • Educational institutions providing student, faculty, and administrative assistance
- • Government agencies answering public service requests and citizen questions
Choose the Hosting Plan That's Right for You
Finding the right web hosting plan is easy with our transparent pricing and flexible upgrade options. Compare the plans below to select the best fit for your website, with custom hosting packages available for larger or specialized projects.
Pro Personal
For portfolios & blogsRenews at $6.99/mo
- 25 GB SSD Storage
- Free Domain Names
- Unmetered Bandwidth
- Secure Payment Options
- SiteJet AI Website Builder
- 360 Website Monitoring
- 45 Day Guarantee
- Malware Scan - Included
- WordPress - Included
- cPanel Softaculous - Included
- SSL Certificates - Included
- 5 Email Accounts
- 5 Parked Domains
- 5 Sub Domains
- 1 Website
Pro Business
Growing teams & shopsRenews at $9.99/mo
- 50 GB SSD Storage
- Free Domain Names
- Unmetered Bandwidth
- Secure Payment Options
- SiteJet AI Website Builder
- 360 Website Monitoring
- 45 Day Guarantee
- Malware Scan - Included
- WordPress - Included
- cPanel Softaculous - Included
- SSL Certificates - Included
- 25 Email Accounts
- 25 Parked Domains
- 25 Sub Domains
- 5 Websites
Pro Ultimate
For Unlimited ScaleRenews at $14.99/mo
- Unlimited SSD Storage
- Free Domain Names
- Unmetered Bandwidth
- Secure Payment Options
- SiteJet AI Website Builder
- 360 Website Monitoring
- 45 Day Guarantee
- Malware Scan - Included
- WordPress - Included
- cPanel Softaculous - Included
- SSL Certificates - Included
- Unlimited Email Accounts
- Unlimited Parked Domains
- Unlimited Sub Domains
- Unlimited Websites
Speed and performance comparison of popular self-hosted customer support, help desk, ticketing, live chat and knowledge base programs.
| Customer Support Program | Speed Potential | Resource Usage | Primary Support Function | Performance Strength | Recommended For |
|---|---|---|---|---|---|
| HESK | Very Fast | Low | Help desk ticketing and knowledge base | Lightweight PHP and MySQL structure provides quick ticket searches, simple administration and responsive customer pages | Small businesses, hosting providers and teams needing a fast, straightforward support portal |
| osTicket | Fast | Moderate | Multi-user support ticket management | Efficiently organizes inquiries from email and web forms while supporting departments, filters, assignments and ticket histories | Growing companies that need established ticket workflows and centralized customer communication |
| FreeScout | Very Fast | Low to Moderate | Shared inbox and email-based help desk | Lightweight design delivers a familiar mailbox experience without the overhead of a large enterprise support suite | Small teams managing customer service through shared email addresses |
| Live Helper Chat | Fast | Moderate | Live chat and real-time website support | Supports live conversations, multiple operators and automation while maintaining responsive visitor and agent interfaces | Sales and support teams that need immediate website chat assistance |
| phpMyFAQ | Very Fast | Low to Moderate | FAQ and customer self-service knowledge base | Quick delivery of searchable answers can reduce ticket volume while supporting multilingual content, permissions and structured articles | Organizations building searchable documentation and customer self-service resources |
| UVdesk | Fast | Moderate | Customizable help desk and ticket workflows | Modern framework architecture supports expandable ticket management, agent workflows and custom help desk development | Developers, ecommerce businesses and teams requiring a customizable support platform |
| Faveo Helpdesk | Moderately Fast | Moderate to High | Full-featured customer support ticketing | Combines ticket handling, customer records and workflow features in a scalable Laravel-based help desk environment | Startups and midsize businesses that need more detailed support operations |
| Mibew Messenger | Very Fast | Low | One-to-one live website chat | Focused live-chat functionality keeps the application compact and enables fast communication between visitors and operators | Small websites needing simple real-time assistance without a complete ticketing suite |
| HelpDeskZ | Very Fast | Low | Email and web-form ticket management | Compact PHP architecture offers quick ticket handling, canned responses and knowledge base access with minimal server demand | Small companies seeking a free and uncomplicated support ticket system |
| OpenSupports | Fast | Low to Moderate | Department-based multilingual ticketing | Streamlined ticket management supports departments, staff accounts, custom responses and multiple languages | International teams and organizations separating requests by department |
| Maian Support | Fast | Low to Moderate | Customer support ticket management | Simple PHP and MySQL requirements help provide responsive ticket administration without excessive platform complexity | Independent businesses and smaller support teams wanting an easy self-hosted system |
| Vision Helpdesk | Moderately Fast | High | Multichannel help desk and IT service management | Centralizes email, forms, chat, calls, social channels, multiple brands and advanced IT service processes | Larger businesses, service providers and organizations managing complex support workflows |
| Performance note: Speed ratings represent relative performance potential on properly configured SSD customer support hosting. Actual results depend on ticket volume, concurrent agents, email processing, database size, enabled modules, PHP configuration, caching, cron frequency and server resources. | |||||
osTicket 
osTicket seamlessly integrates inquiries created by email and forms into a simple, easy to use multi-user web interface. Easily manage, organize, and archive all your support requests and responses in one place.
HESK 
Hesk allows you to set up a web based ticket support system. Your customers will be able to submit support tickets and staff will have an easy-to-use web interface to manage customer support requests.
Mibew Messenger 
Mibew Messenger enables one to one chat assistance in real time from your website. You should place the button of Web Messenger on your site. Your visitors click the button and chat with your operators.
Live Helper Chat 
Live helper chat is Free, Flexible and Open source Live Support chat for your website. Web and desktop clients. XMPP notifications, GTalk, Jabber, OpenFire, Chrome extension, Node.js support, MySQL, PostgreSQL.
Faveo Helpdesk 
Faveo Helpdesk is specifically designed for startups and SME's. With state-of-art, ticket based support system. Handling client query diligently is all the difference between retaining or losing a long-lasting relationship.
Handesk 
Handesk is a powerful yet simple Ticketing system, a system that allows to have multiple teams, with multiple users, easy and efficient reporting by all/team/user as well as lead management.
Vision Helpdesk 
For every size business, It offers three customer support solutions. Satellite or Multi Company Help Desk Software. And enterprise level IT service desk software. Service and Product Catalog and much more.
HelpDeskZ 
HelpDeskZ is easily integrated to your site and support requests can be created via email or web-based forms. It will give you a friendly interface for your site's tickets management and FREE.
OpenSupports 
OpenSupports is for giving support to your clients. It provides you with a better management of your users inquiries. Manage the tickets for departments, staff, custom responses, multi-language support.
phpMyFAQ 
A multilingual, completely database driven FAQ system. CMS with a WYSIWYG editor and Image Manager, flexible multi-user support, news system, templates, PDF-support, backups and so much more. One of the best!.
Maian Support 
A free support ticket software. Good support helps you to build a solid relationship between you and your clients. Maian helps you to build this confidence by providing an easy-to-use support system free of charge.
HelpDEZk 
A powerful software that manages requests/incidents. It has all the needed requirements to an efficient workflow management of all processes involved in service execution. With an extremely easy use and intuitive interface.
Sales Syntax 
Seamlessly integrates inquiries created via email and web-based forms into a simple, easy to use multi-user web interface. Easily manage, organize and archive all your support requests and responses in one place.
FreeScout 
FreeScout is the super lightweight free open source help desk and shared inbox written in PHP7 (Laravel framework). Self-hosted clone of HelpScout, but free.
UVdesk 
UVdesk community help-desk project skeleton packaged along with the bare essential utilities and tools to build and customize your own help-desk solutions.
Hosting Services That Work For You
An average of 30,000 sites are hacked each day globally. Our security measures help prevent this and protect your website and investment. RSH Web Services offers DDOS protection (brute force defense), free and paid SSL certificates, ConfigServer Security and Firewall (most popular and recommended firewalls) and a number of other security features are already in place to help keep your site secure. All at NO additional charge to you.
Watch our video about Customer Support, Help Desk and Management Software and Services on YouTube
Features Included with all Hosting Plans
Customer Support Hosting FAQ's
How do I transfer my Website to your Servers?
If you have built your Website with a HTML editor, like Dreamweaver or NotePad++, You would upload your website files via a FTP (File Transfer Protocol) program. We have a built in File Manager that you can access with our cPanel. However, if your files are larger than 20 MB, we recommend using FTP programs, such as WinSCP or Core FTP
What can I use to create my Website?
You can create a website in a variety of ways depending on your level of skills. From hand coding to using a website builder app such as WordPress. Let RSH Web Services design and build a website for you. Our Website plans give you access to programs that can be used to build and customize your website such as Content Management System (CMS) applications
What are Cloud Services?
Cloud services is vague marketing term that can mean a lot of different things. What it usually means is a something like a set of programming tools (for example, for data analysis or file backups) which are hosted "in the cloud". That is "Somewhere you do not have to think about it" and which you can access via a web browser or through a set of web services
Why are you not listed on those "Best Website Hosting Reviews" sites
Those are all paid affiliate websites. They get a commission every time some one signs up through their website. You will only see reviews of hosting companies that pays the most affiliate commissions. You can read more about this here
Do you have a money back guarantee?
All RSH Web Services hosting accounts come with a 45 day money-back guarantee as standard. If you are not satisfied within the first 45 days and wish to cancel please let us know. And we would especially want to know why so we may make any necessary changes
Affordable hosting for customer support websites with free SSL, free domains, and daily backups. Enjoy top-tier security and seamless support tools to keep customers happy