Customer Support and Help Desk Software

Customer Support and Help Desk Software

As our websites become more interactive. Customer Support and Help Desk Software is becoming more necessary than ever before. Development sites, product teams, ecommerce online stores, businesses and many other types of websites are adopting ticketing systems that streamline the way they handle customer service and IT support.

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Listed 18 of the programs available. Some are open source or free, some have a trial period and some are definitely worth the money
You can count on our unique Hosting packages so that all customer support software runs smoothly. Quickly and Easily Deploy any of these scripts
Find the App you want - Click "Install" - Fill in your name - Click "Finnish" - It's done. And just that easy.

osTicket osTicket

osTicket seamlessly integrates inquiries created by email and forms into a simple, easy to use multi-user web interface. Easily manage, organize, and archive all your support requests and responses in one place.

HESK HESK

Hesk allows you to set up a web based ticket support system. Your customers will be able to submit support tickets and staff will have an easy-to-use web interface to manage customer support requests.

Mibew Messenger Mibew Messenger

Mibew Messenger enables one to one chat assistance in real time from your website. You should place the button of Web Messenger on your site. Your visitors click the button and chat with your operators.

Live Helper Chat Live Helper Chat

Live helper chat is Free, Flexible and Open source Live Support chat for your website. Web and desktop clients. XMPP notifications, GTalk, Jabber, OpenFire, Chrome extension, Node.js support, MySQL, PostgreSQL.

Faveo Helpdesk Faveo Helpdesk

Faveo Helpdesk is specifically designed for startups and SME's. With state-of-art, ticket based support system. Handling client query diligently is all the difference between retaining or losing a long-lasting relationship.

Sales Syntax Sales Syntax

A live support solution that helps customer support with live help functionality. Includes a large range of features to allow multiple operators, multiple departments and multiple languages to be used. Free and uses PHP.

Vision Helpdesk Vision Helpdesk

For every size business, It offers three customer support solutions. Satellite or Multi Company Help Desk Software. And enterprise level IT service desk software. Service and Product Catalog and much more.

HelpDeskZ HelpDeskZ

HelpDeskZ is easily integrated to your site and support requests can be created via email or web-based forms. It will give you a friendly interface for your site's tickets management and FREE.

OpenSupports OpenSupports

OpenSupports is for giving support to your clients. It provides you with a better management of your users inquiries. Manage the tickets for departments, staff, custom responses, multi-language support.

phpMyFAQ phpMyFAQ

A multilingual, completely database driven FAQ system. CMS with a WYSIWYG editor and Image Manager, flexible multi-user support, news system, templates, PDF-support, backups and so much more. One of the best!.

Maian Support Maian Support

A free support ticket software. Good support helps you to build a solid relationship between you and your clients. Maian helps you to build this confidence by providing an easy-to-use support system free of charge.

HelpDEZk HelpDEZk

A powerful software that manages requests/incidents. It has all the needed requirements to an efficient workflow management of all processes involved in service execution. With an extremely easy use and intuitive interface.

osTicket 1.12 osTicket 1.12

Seamlessly integrates inquiries created via email and web-based forms into a simple, easy to use multi-user web interface. Easily manage, organize and archive all your support requests and responses in one place.

FreeScout FreeScout

FreeScout is the super lightweight free open source help desk and shared inbox written in PHP7 (Laravel 5.5 framework). Self-hosted clone of HelpScout, but free.

Support Incident Tracker Support Incident Tracker

A Free web based application for tracking technical support calls-emails. Manage contacts, sites, technical support contracts and support incidents in one place. Attach files and record every communication.

Attendize Attendize

Attendize is an Open-source ticket selling and event management platform and is everything you need for a successful event. Attendize has a wide array of features aimed at making organizing events as effortless as possible.

Handesk Handesk

Handesk is a powerful yet simple Ticketing system, a system that allows to have multiple teams, with multiple users, easy and efficient reporting by all/team/user as well as lead management.

UVdesk UVdesk

UVdesk community help-desk project skeleton packaged along with the bare essential utilities and tools to build and customize your own help-desk solutions.

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If you have built your Website with an HTML editor, like Dreamweaver or NotePad++, You would upload your website files via an FTP (File Transfer Protocol) program. We have a built-in File Manager that you can access with our cPanel. However, if your files are larger than 20 MB, we recommend using FTP programs, such as WinSCP or Core FTP.

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We recommend seeing the following website: Moving a WordPress Website. If you don’t have a current copy of your website, you should be able to request one from your current website hosting provider. If at anytime you require help, please contact us. Our 24/7 support team is here to assist you. We can help you determine the best method for transitioning your website to an RSH Web account. For more information, See Transferring Your Website.

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Cloud services are a vague marketing term that can mean a lot of different things. What it usually means is a something like a set of programming tools (for example, for data analysis or file backups) which are hosted "in the cloud". That is "Somewhere you do not have to think about it" and which you can access via a web browser or through a set of web services.

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