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Help desk software is a central component of customer support management. It provides a unified platform where support tickets can be tracked, managed, and resolved. Features such as automated ticket assignment, priority setting, and response tracking help support teams stay organized and responsive. This not only speeds up the resolution process but also ensures that no customer query goes unnoticed, improving overall service quality
Build Customer Trust and Confidence
Listed 18 of the programs available. Some are open source or free, some have a trial period and some are definitely worth the money
You can count on our unique Hosting packages so that all customer support software runs smoothly. Quickly and Easily Deploy any of these scripts
Find the App you want - Click "Install" - Fill in your name - Click "Finnish" - It's done. And just that easy.
osTicket 
osTicket seamlessly integrates inquiries created by email and forms into a simple, easy to use multi-user web interface. Easily manage, organize, and archive all your support requests and responses in one place.
HESK 
Hesk allows you to set up a web based ticket support system. Your customers will be able to submit support tickets and staff will have an easy-to-use web interface to manage customer support requests.
Mibew Messenger 
Mibew Messenger enables one to one chat assistance in real time from your website. You should place the button of Web Messenger on your site. Your visitors click the button and chat with your operators.
Live Helper Chat 
Live helper chat is Free, Flexible and Open source Live Support chat for your website. Web and desktop clients. XMPP notifications, GTalk, Jabber, OpenFire, Chrome extension, Node.js support, MySQL, PostgreSQL.
Faveo Helpdesk 
Faveo Helpdesk is specifically designed for startups and SME's. With state-of-art, ticket based support system. Handling client query diligently is all the difference between retaining or losing a long-lasting relationship.
Handesk 
Handesk is a powerful yet simple Ticketing system, a system that allows to have multiple teams, with multiple users, easy and efficient reporting by all/team/user as well as lead management.
Vision Helpdesk 
For every size business, It offers three customer support solutions. Satellite or Multi Company Help Desk Software. And enterprise level IT service desk software. Service and Product Catalog and much more.
HelpDeskZ 
HelpDeskZ is easily integrated to your site and support requests can be created via email or web-based forms. It will give you a friendly interface for your site's tickets management and FREE.
OpenSupports 
OpenSupports is for giving support to your clients. It provides you with a better management of your users inquiries. Manage the tickets for departments, staff, custom responses, multi-language support.
phpMyFAQ 
A multilingual, completely database driven FAQ system. CMS with a WYSIWYG editor and Image Manager, flexible multi-user support, news system, templates, PDF-support, backups and so much more. One of the best!.
Maian Support 
A free support ticket software. Good support helps you to build a solid relationship between you and your clients. Maian helps you to build this confidence by providing an easy-to-use support system free of charge.
HelpDEZk 
A powerful software that manages requests/incidents. It has all the needed requirements to an efficient workflow management of all processes involved in service execution. With an extremely easy use and intuitive interface.
Sales Syntax 
Seamlessly integrates inquiries created via email and web-based forms into a simple, easy to use multi-user web interface. Easily manage, organize and archive all your support requests and responses in one place.
FreeScout 
FreeScout is the super lightweight free open source help desk and shared inbox written in PHP7 (Laravel framework). Self-hosted clone of HelpScout, but free.
UVdesk 
UVdesk community help-desk project skeleton packaged along with the bare essential utilities and tools to build and customize your own help-desk solutions.
Pro Personal
For portfolios & blogsRenews at $6.99/mo
- 25 GB SSD Storage
- Free Domain Names
- Unmetered Bandwidth
- Secure Payment Options
- SiteJet AI Website Builder
- 360 Website Monitoring
- 45 Day Guarantee
- Malware Scan - Included
- WordPress - Included
- cPanel Softaculous - Included
- SSL Certificates - Included
- 5 Email Accounts
- 5 Parked Domains
- 5 Sub Domains
- 1 Website
Pro Business
Growing teams & shopsRenews at $9.99/mo
- 50 GB SSD Storage
- Free Domain Names
- Unmetered Bandwidth
- Secure Payment Options
- SiteJet AI Website Builder
- 360 Website Monitoring
- 45 Day Guarantee
- Malware Scan - Included
- WordPress - Included
- cPanel Softaculous - Included
- SSL Certificates - Included
- 25 Email Accounts
- 25 Parked Domains
- 25 Sub Domains
- 5 Websites
Pro Ultimate
For Unlimited ScaleRenews at $14.99/mo
- Unlimited SSD Storage
- Free Domain Names
- Unmetered Bandwidth
- Secure Payment Options
- SiteJet AI Website Builder
- 360 Website Monitoring
- 45 Day Guarantee
- Malware Scan - Included
- WordPress - Included
- cPanel Softaculous - Included
- SSL Certificates - Included
- Unlimited Email Accounts
- Unlimited Parked Domains
- Unlimited Sub Domains
- Unlimited Websites
Hosting Services That Work For You
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Customer Support Hosting FAQ's
Is there a Contract Period?
Unlike other companies that need those long term contracts to stay in business. We do not. What we have seen with the Hosting Market lately is offering discounts for long term contracts - 3 month, yearly, 2 year contract. But only offering a 30 day money back guarantee. That should make you wonder
How long does it take before my domain name is active?
In some instances it is immediate. But it usually takes about 12-24 hours before it is active. Note: All ISPs must update their records (DNS tables) to reflect the new Domain Name
How secure and reliable is your hosting?
Very. Every plan includes free SSL certificates, real-time malware monitoring, DDoS protection, spam filtering, automatic backups, and 24/7 server uptime. Your site stays fast, safe, and always online.
Can I access my domain address with or without the "WWW"?
Yes, you will be able to access the domain address with or without the "www" in front of the domain name. Example: http://www.rshweb.com or http://rshweb.com is acceptable, whichever you prefer
Affordable hosting for customer support websites with free SSL, free domains, and customizable help desk software. Enjoy the flexibility to manage support tasks efficiently