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Help Desk and Management Software and Services

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Help desk software is a central component of customer support management. It provides a unified platform where support tickets can be tracked, managed, and resolved. Features such as automated ticket assignment, priority setting, and response tracking help support teams stay organized and responsive. This not only speeds up the resolution process but also ensures that no customer query goes unnoticed, improving overall service quality

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Listed 18 of the programs available. Some are open source or free, some have a trial period and some are definitely worth the money
You can count on our unique Hosting packages so that all customer support software runs smoothly. Quickly and Easily Deploy any of these scripts
Find the App you want - Click "Install" - Fill in your name - Click "Finnish" - It's done. And just that easy.

osTicket Self-hosted customer support platform with customizable ticketing, automated workflows, and secure data control for seamless, private client interactions

osTicket seamlessly integrates inquiries created by email and forms into a simple, easy to use multi-user web interface. Easily manage, organize, and archive all your support requests and responses in one place.

HESK Robust self-hosted solution offering real-time chat, ticket management, and analytics, ensuring full data privacy and tailored support experiences

Hesk allows you to set up a web based ticket support system. Your customers will be able to submit support tickets and staff will have an easy-to-use web interface to manage customer support requests.

Mibew Messenger Secure self-hosted solution with live chat, ticket management, and customizable reporting, designed for private customer support

Mibew Messenger enables one to one chat assistance in real time from your website. You should place the button of Web Messenger on your site. Your visitors click the button and chat with your operators.

Live Helper Chat Empower your team with a self-hosted helpdesk featuring multi-channel support, automation, and detailed reporting, all under your control

Live helper chat is Free, Flexible and Open source Live Support chat for your website. Web and desktop clients. XMPP notifications, GTalk, Jabber, OpenFire, Chrome extension, Node.js support, MySQL, PostgreSQL.

Faveo Helpdesk Secure, self-hosted customer service tool with intuitive ticketing, live chat, and knowledge base, designed for privacy and efficiency

Faveo Helpdesk is specifically designed for startups and SME's. With state-of-art, ticket based support system. Handling client query diligently is all the difference between retaining or losing a long-lasting relationship.

Handesk Flexible self-hosted platform for support teams, with customizable workflows, real-time updates, and full data ownership for secure operations

Handesk is a powerful yet simple Ticketing system, a system that allows to have multiple teams, with multiple users, easy and efficient reporting by all/team/user as well as lead management.

Vision Helpdesk Streamlined self-hosted helpdesk with ticket tracking, automated responses, and integrated chat, prioritizing data security and user control

For every size business, It offers three customer support solutions. Satellite or Multi Company Help Desk Software. And enterprise level IT service desk software. Service and Product Catalog and much more.

HelpDeskZ Self-hosted customer support system with advanced ticketing, real-time collaboration, and customizable dashboards for private, efficient service

HelpDeskZ is easily integrated to your site and support requests can be created via email or web-based forms. It will give you a friendly interface for your site's tickets management and FREE.

OpenSupports Efficient self-hosted solution with multi-channel ticketing, automation, and analytics, ensuring secure, on-premises customer support management

OpenSupports is for giving support to your clients. It provides you with a better management of your users inquiries. Manage the tickets for departments, staff, custom responses, multi-language support.

phpMyFAQ Privacy-focused self-hosted helpdesk with seamless ticketing, live chat integration, and detailed reporting for tailored customer support

A multilingual, completely database driven FAQ system. CMS with a WYSIWYG editor and Image Manager, flexible multi-user support, news system, templates, PDF-support, backups and so much more. One of the best!.

Maian Support Self-hosted support platform with automated ticketing, real-time chat, and customizable interfaces, keeping your data secure and accessible

A free support ticket software. Good support helps you to build a solid relationship between you and your clients. Maian helps you to build this confidence by providing an easy-to-use support system free of charge.

HelpDEZk Comprehensive self-hosted helpdesk featuring ticket automation, knowledge base, and secure client communication for full control

A powerful software that manages requests/incidents. It has all the needed requirements to an efficient workflow management of all processes involved in service execution. With an extremely easy use and intuitive interface.

Sales Syntax Self-hosted customer service tool with integrated chat, ticketing, and analytics, offering privacy and flexibility for support teams

Seamlessly integrates inquiries created via email and web-based forms into a simple, easy to use multi-user web interface. Easily manage, organize and archive all your support requests and responses in one place.

FreeScout Advanced self-hosted platform with real-time support, customizable workflows, and secure data management for efficient customer care

FreeScout is the super lightweight free open source help desk and shared inbox written in PHP7 (Laravel framework). Self-hosted clone of HelpScout, but free.

UVdesk Self-hosted helpdesk with multi-channel support, automated ticketing, and detailed analytics, ensuring privacy and operational control

UVdesk community help-desk project skeleton packaged along with the bare essential utilities and tools to build and customize your own help-desk solutions.

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50 GB SSD Storage

Domain Name - Free

Unmetered Bandwidth

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AI Website Builder

360 Website Monitoring

Malware Scan - Included

WordPress - Included

cPanel & Softaculous - Included

SSL Certificates - Included

25 Email Accounts

25 Parked Domains

25 Sub Domains

5 Websites

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Unlimited SSD Storage

Domain Name - Free

Unmetered Bandwidth

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AI Website Builder

360 Website Monitoring

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Unlimited Email Accounts

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Unlimited Sub Domains

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Since our launch in 1997, we have had a strong focus on providing the latest and best versions of the most popular development software. A short list of the development software available includes: PHP, MySQL, HTML, XHTML, Java, PostgreSQL, Python, PERL, Apache, Node.js, CSS, FTP/SFTP, cPanel, Softaculous, SSL, and Free SSL. Coding or Script Libraries Available with all RSH Web Hosting Accounts.

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Customer Support Hosting FAQ's

What is Website Space?
This generally refers to the amount of space on a web server that is allocated to website owners by the web hosting company. The physical space that will be available to you for your website account which stores your html or text files, images, scripts, databases, emails and other files and will make them available for any one to view on the Internet

Do you have CRON support?
Yes, CRON is fully supported and manageable through the cPanel interface Use the Cron Jobs interface to automate certain commands or scripts on your site to run at a specific time

What can I use to Create my Website?
You can create a website in a variety of ways depending on your level of skills. From hand coding, (How we coded our website) to using a website builder app such as WordPress. Our Website plans give you access to programs that can be used to build and customize your website such as Content Management System (CMS)

Is there a Contract Period?
Unlike other companies that need those long term contracts to stay in business. We do not. What we have seen with the Hosting Market lately is offering discounts for long term contracts - 3 month, yearly, 2 year contract. But only offering a 30 day money back guarantee. That should make you wonder

Affordable hosting for customer support websites with free SSL certificates, free domains, and 24-7 support. Enjoy secure hosting with all the tools you need to grow