Customer Support Hosting Services
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Help Desk and Management Services
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As our websites become more interactive. Customer Support and Help Desk Software is becoming more necessary than ever before. Development sites, product teams, ecommerce online stores, businesses and many other types of websites are adopting ticketing systems that streamline the way they handle customer service and IT support.
Listed 18 of the programs available. Some are open source or free, some have a trial period and some are definitely worth the money
You can count on our unique Hosting packages so that all customer support software runs smoothly. Quickly and Easily Deploy any of these scripts
Find the App you want - Click "Install" - Fill in your name - Click "Finnish" - It's done. And just that easy.
osTicket 
osTicket seamlessly integrates inquiries created by email and forms into a simple, easy to use multi-user web interface. Easily manage, organize, and archive all your support requests and responses in one place.
HESK 
Hesk allows you to set up a web based ticket support system. Your customers will be able to submit support tickets and staff will have an easy-to-use web interface to manage customer support requests.
Mibew Messenger 
Mibew Messenger enables one to one chat assistance in real time from your website. You should place the button of Web Messenger on your site. Your visitors click the button and chat with your operators.
Live Helper Chat 
Live helper chat is Free, Flexible and Open source Live Support chat for your website. Web and desktop clients. XMPP notifications, GTalk, Jabber, OpenFire, Chrome extension, Node.js support, MySQL, PostgreSQL.
Faveo Helpdesk 
Faveo Helpdesk is specifically designed for startups and SME's. With state-of-art, ticket based support system. Handling client query diligently is all the difference between retaining or losing a long-lasting relationship.
Sales Syntax 
A live support solution that helps customer support with live help functionality. Includes a large range of features to allow multiple operators, multiple departments and multiple languages to be used. Free and uses PHP.
Vision Helpdesk 
For every size business, It offers three customer support solutions. Satellite or Multi Company Help Desk Software. And enterprise level IT service desk software. Service and Product Catalog and much more.
HelpDeskZ 
HelpDeskZ is easily integrated to your site and support requests can be created via email or web-based forms. It will give you a friendly interface for your site's tickets management and FREE.
OpenSupports 
OpenSupports is for giving support to your clients. It provides you with a better management of your users inquiries. Manage the tickets for departments, staff, custom responses, multi-language support.
phpMyFAQ 
A multilingual, completely database driven FAQ system. CMS with a WYSIWYG editor and Image Manager, flexible multi-user support, news system, templates, PDF-support, backups and so much more. One of the best!.
Maian Support 
A free support ticket software. Good support helps you to build a solid relationship between you and your clients. Maian helps you to build this confidence by providing an easy-to-use support system free of charge.
HelpDEZk 
A powerful software that manages requests/incidents. It has all the needed requirements to an efficient workflow management of all processes involved in service execution. With an extremely easy use and intuitive interface.
osTicket 1.12
Seamlessly integrates inquiries created via email and web-based forms into a simple, easy to use multi-user web interface. Easily manage, organize and archive all your support requests and responses in one place.
FreeScout 
FreeScout is the super lightweight free open source help desk and shared inbox written in PHP7 (Laravel 5.5 framework). Self-hosted clone of HelpScout, but free.
Support Incident Tracker 
A Free web based application for tracking technical support calls-emails. Manage contacts, sites, technical support contracts and support incidents in one place. Attach files and record every communication.
Attendize 
Attendize is an Open-source ticket selling and event management platform and is everything you need for a successful event. Attendize has a wide array of features aimed at making organizing events as effortless as possible.
Handesk 
Handesk is a powerful yet simple Ticketing system, a system that allows to have multiple teams, with multiple users, easy and efficient reporting by all/team/user as well as lead management.
UVdesk 
UVdesk community help-desk project skeleton packaged along with the bare essential utilities and tools to build and customize your own help-desk solutions.
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25 Sub Domains
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Full configuration with ".htaccess" files
Setup Custom 404 error pages
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An average of 30,000 sites are hacked each day globally. Our security measures help prevent this and protect your website and investment. RSH Web Services offers DDOS protection (brute force defense), free and paid SSL certificates, ConfigServer Security and Firewall (most popular and recommended firewalls) and a number of other security features are already in place to help keep your site secure. All at NO additional charge to you.
Undecided and maybe worried about the move of your website. Nervous about doing the actual site migration by yourself? Don't be. In most cases, we can move your site for free. Just contact us to see if we can transfer you. A worry free migration. That means there's no more barriers for you to start using all of our website hosting resources. Isn't it about time you enjoy working with your Web Host again?
Just a 1-second page load delay has shown to impact your bounce rate, SEO rankings, and even your conversion rate! Our Managed SSD hosting packages are affordable and cost-effective solutions for those who want the benefits of superfast SSD drives. Our SSD hosting solutions have all the advantages with the additional performance of solid state drives and are up to 20X faster than the industry's "Standard" hosting platforms.
Choose a Domain Name for your website that looks as great as your work. It is vital that you make the domain name for your business something that is not too complicated, that represents your brand well, and that will help your audience to remember you. It's all about making a strong first impression. With over 100 domain name extensions, we are sure you will find one that works.
Since our launch in 1997, we've had a strong focus on providing the latest and best versions of the most popular development software. A short list of the development software available includes: PHP, MySQL, HTML, XHTML, Java, PostgreSQL, Python, PERL, Apache, Node.js, CSS, FTP/SFTP, cPanel, Softaculous, SSL, and Free SSL. Coding or Script Libraries Available with all RSH Web Hosting Accounts.
FAQ's
How do I transfer my Website to your Servers?
If you have built your Website with an HTML editor, like Dreamweaver or NotePad++, You would upload your website files via an FTP (File Transfer Protocol) program. We have a built-in File Manager that you can access with our cPanel. However, if your files are larger than 20 MB, we recommend using FTP programs, such as WinSCP or Core FTP.
What are these other extensions such as .cc, .ws, .du, etc.?
Two character extensions are called country codes and are used for country code designation. They work the same as the .com .net .org. There are more than 270 country codes for nations and territories around the world.
How do I transfer my WordPress Website to your Servers?
We recommend seeing the following website: Moving a WordPress Website. If you don’t have a current copy of your website, you should be able to request one from your current website hosting provider. If at anytime you require help, please contact us. Our 24/7 support team is here to assist you. We can help you determine the best method for transitioning your website to an RSH Web account. For more information, See Transferring Your Website.
What are Cloud Services?
Cloud services are a vague marketing term that can mean a lot of different things. What it usually means is a something like a set of programming tools (for example, for data analysis or file backups) which are hosted "in the cloud". That is "Somewhere you do not have to think about it" and which you can access via a web browser or through a set of web services.
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