HelpDeskZ

HelpDeskZ Hosting Services

Easily integrated and giving you a friendly interface for your Website's tickets management. Support requests can be created via email or web-based forms. Create a wide knowledge base for your customers. Create Canned Responses for the most popular requests which can improve your support systems productivity. A powerful, easy to use, reliable, open source and yes its Free

HelpDeskZ

HelpDeskZ Features

Knowledgebase integrated
Allow the use of SEO-friendly URLs
Twig as template engine for easy site integration
Ability to open or answer tickets via e-mail
SMTP mail options
Auto-close tickets after X hours
Multi-language
Login-Share system to integrate your help desk to third-party applications
Custom fields to have additional information
News section integrated
Canned responses
Ticket attachments
Ticket priority levels
Unlimited staff and users

Pro Personal

25 GB SSD Storage

Domain Name $6.99/yr

5 Email Accounts

5 Parked Domains

5 Sub Domains

1 Website

Lock in this price now

$ 4.97 /mo

For Life!
No long term contract

Order Now

Most Popular
Pro Business

Unlimited SSD Storage

Domain Name - Free

25 Email Accounts

25 Parked Domains

25 Sub Domains

5 Websites

Lock in this price now

$ 7.97 /mo

For Life!
No long term contract

Order Now

Pro Ultimate

Unlimited SSD Storage

Domain Name - Free

Unlimited Email Accounts

Unlimited Parked Domains

Unlimited Sub Domains

Unlimited Websites

Lock in this price now

$ 12.97 /mo

For Life!
No long term contract

Order Now

Setting up your HelpDeskZ Customer Support site through Softaculous and cPanel could not be more easier. And you can set up to receive a notification when a new HelpDeskZ version is available so you always have the latest and the most secure version available. Also see Customer Support and Help Desk Software For your Business

RSH Web offers free SSL certs (HTTPS) with each hosting account. ConfigServer firewall security and DDoS to help stop website vulnerabilities

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Frequently Asked Questions (FAQ's)

What is a Subdomain?
It is a separate domain using your main domain and a prefix name. A subdomain is created as a folder under your root directory with its own unique content and URL. It works the same as your Domain Name. An example of a subdomain is "mail.rshweb.com". The prefix name "mail" is a subdomain of the main domain "rshweb.com". Subdomains can be anything you choose

How does WordPress hosting work?
Once you purchase a WordPress hosting package, RSH Web stores your WordPress files on one of our Web Servers and points your Domain Name to that space. Your Domain Name allows people around the world to find and view your website. You are basically renting space on one of our web servers. RSH Web then allows your Wordpress files to be seen and accessed from anywhere 24-7, 365 days a year

Do you have CRON support?
Yes, CRON is fully supported and manageable through the cPanel interface Use the Cron Jobs interface to automate certain commands or scripts on your site to run at a specific time

How does Website Hosting work?
After you sign up for a website package, RSH Web stores your site or web pages on one of our Web Servers and "points" your Domain Name to that space. Your Domain Name is the address that allows people to find and view your website. By purchasing a hosting package you are basically renting space on one of our Web Servers which allows your website to be seen and accessed from anywhere

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