Easily integrated and giving you a friendly interface for your Website's tickets management. Support requests can be created via email or web-based forms. Create a wide knowledge base for your customers. Create Canned Responses for the most popular requests which can improve your support systems productivity. A powerful, easy to use, reliable, open source and yes its Free
•Allow the use of SEO-friendly URLs
•Twig as template engine for easy site integration
•Ability to open or answer tickets via e-mail
•SMTP mail options
•Auto-close tickets after X hours
•Login-Share system to integrate your help desk to third-party applications
•Custom fields to have additional information
•News section integrated
•Ticket priority levels
•Unlimited staff and users
5 Email Accounts
5 Parked Domains
5 Sub Domains
25 Email Accounts
25 Parked Domains
25 Sub Domains
Unlimited Email Accounts
Unlimited Parked Domains
Unlimited Sub Domains
Setting up your HelpDeskZ Customer Support site through Softaculous and cPanel could not be more easier. And you can set up to receive a notification when a new HelpDeskZ version is available so you always have the latest and the most secure version available. Also see Customer Support and Help Desk Software For your Business
•See specifications, read reviews and much more on every App available via Softaculous Demo
•Try the industry's leading and easiest to use website control panel cPanel Demo
What is a Subdomain?
It is a separate domain using your main domain and a prefix name. A subdomain is created as a folder under your root directory with its own unique content and URL. It works the same as your Domain Name. An example of a subdomain is "mail.rshweb.com". The prefix name "mail" is a subdomain of the main domain "rshweb.com". Subdomains can be anything you choose
How does WordPress hosting work?
Once you purchase a WordPress hosting package, RSH Web stores your WordPress files on one of our Web Servers and points your Domain Name to that space. Your Domain Name allows people around the world to find and view your website. You are basically renting space on one of our web servers. RSH Web then allows your Wordpress files to be seen and accessed from anywhere 24-7, 365 days a year
Do you have CRON support?
Yes, CRON is fully supported and manageable through the cPanel interface Use the Cron Jobs interface to automate certain commands or scripts on your site to run at a specific time
How does Website Hosting work?
After you sign up for a website package, RSH Web stores your site or web pages on one of our Web Servers and "points" your Domain Name to that space. Your Domain Name is the address that allows people to find and view your website. By purchasing a hosting package you are basically renting space on one of our Web Servers which allows your website to be seen and accessed from anywhere
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