HelpDeskZ
Customer Support and Help Desk Solutions
With ConfigServer Security, DDoS and Firewall Protection
Easily integrated and giving you a friendly interface for your Website's tickets management. Support requests can be created via email or web-based forms. Create a wide knowledge base for your customers. Create Canned Responses for the most popular requests which can improve your support systems productivity. A powerful, easy to use, reliable, open source and yes its Free
•Knowledgebase integrated
•Allow the use of SEO-friendly URLs
•Twig as template engine for easy site integration
•Ability to open or answer tickets via e-mail
•SMTP mail options
•Auto-close tickets after X hours
•Multi-language
•Login-Share system to integrate your help desk to third-party applications
•Custom fields to have additional information
•News section integrated
•Canned responses
•Ticket attachments
•Ticket priority levels
•Unlimited staff and users
5 Email Accounts
5 Sub Domains
1 Website
25 Email Accounts
Unlimited Sub Domains
5 Websites
Unlimited Email Accounts
Unlimited Sub Domains
10 Websites
Setting up your HelpDeskZ Customer Support site through Softaculous and cPanel could not be more easier. And you can set up to receive a notification when a new HelpDeskZ version is available so you always have the latest and the most secure version available. Also see Customer Support and Help Desk Software For your Business
RSH Web offers free SSL certs (HTTPS) with each hosting account. ConfigServer firewall security and DDoS to help stop website vulnerabilities
•See specifications, read reviews and much more on every App available via Softaculous Demo
•Try the industry's leading and easiest to use website control panel cPanel Demo
Can I have multiple domains pointing to my website?
Yes, We can "point" other domain names to your existing website with no additional charge to you. You will need to make sure these Domains also use our Name Servers or DNS numbers. This is a great way to expand the marketing of your website
How does WordPress hosting work?
Once you purchase a WordPress hosting package, RSH Web stores your WordPress files on one of our Web Servers and points your Domain Name to that space. Your Domain Name allows people around the world to find and view your website. You are basically renting space on one of our web servers. RSH Web then allows your Wordpress files to be seen and accessed from anywhere 24-7, 365 days a year
Do you have any Wordpress Tutorials
Yes we do and they are located here. With more than 20 pages of articles. If you see something not listed here please let us know
Can you host foreign domain names?
Yes, we can host or house any foreign extensions. We do not do the registration of foreign domain names but can provide the name servers so you can register them yourselves
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