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Easily integrated and giving you a friendly interface for your Website's tickets management. Support requests can be created via email or web-based forms. Create a wide knowledge base for your customers. Create Canned Responses for the most popular requests which can improve your support systems productivity. A powerful, easy to use, reliable, open source and yes its Free
•Knowledgebase integrated
•Allow the use of SEO-friendly URLs
•Twig as template engine for easy site integration
•Ability to open or answer tickets via e-mail
•SMTP mail options
•Auto-close tickets after X hours
•Multi-language
•Login-Share system to integrate your help desk to third-party applications
•Custom fields to have additional information
•News section integrated
•Canned responses
•Ticket attachments
•Ticket priority levels
•Unlimited staff and users
Pro Personal
For portfolios & blogsPro Business
Growing teams & shopsPro Ultimate
For Unlimited ScaleHelpDeskZ offers a free, open-source solution for managing customer support. Its web-based ticketing system integrates email and form submissions, featuring a user-friendly interface, multilingual support, and a knowledge base to reduce inquiries. With SEO-friendly URLs, custom fields, ticket prioritization, and canned responses, it enhances productivity. Easy setup via Softaculous and cPanel ensures you maintain the latest, secure version for efficient, professional customer service.
Setting up your HelpDeskZ Customer Support site through Softaculous and cPanel could not be easier. And you can set up to receive a notification when a new HelpDeskZ version is available, so you always have the latest and the most secure version available... Also see Customer Support and Help Desk Software For your Business
Offering the latest technologies and enhanced performance with NGINX, HTTP/2, PHP and free CDN. Free SSL Secure certificates. Firewall Security and DDoS to help stop website vulnerabilities. High-speed SSD performance hosting is also included..
•See specifications, read reviews and much more on every App available via Softaculous Demo
•Try the industry's leading and easiest to use website control panel cPanel Demo
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What forms of payments to you accept?
We accept all major credit cards: Visa, Mastercard, American Express, and Discover. As well as PayPal, Stripe, Apple Pay, Google Pay also Samsung Pay, Giropay, EPS, Klarna, and Bancontact. If you know of a form of payment you would like us to accept please let us know
What is Website Space?
This generally refers to the amount of space on a web server that is allocated to website owners by the web hosting company. The physical space that will be available to you for your website account which stores your html or text files, images, scripts, databases, emails and other files and will make them available for any one to view on the Internet
How hard is it to Transfer my website?
Undecided and maybe worried about moving your website?. Nervous about doing the actual site migration by yourself? In most all cases we can move your site for free. Contact us to see if it is possible to transfer your site for you
Host your customer support website affordably with free SSL, free domains, and unlimited email accounts. Get robust security and management tools to enhance customer service