HelpDeskZ
Customer Support and Help Desk Solutions
With ConfigServer Security, DDoS and Firewall Protection
Easily integrated and giving you a friendly interface for your Website's tickets management. Support requests can be created via email or web-based forms. Create a wide knowledge base for your customers. Create Canned Responses for the most popular requests which can improve your support systems productivity. A powerful, easy to use, reliable, open source and yes its Free
•Knowledgebase integrated
•Allow the use of SEO-friendly URLs
•Twig as template engine for easy site integration
•Ability to open or answer tickets via e-mail
•SMTP mail options
•Auto-close tickets after X hours
•Multi-language
•Login-Share system to integrate your help desk to third-party applications
•Custom fields to have additional information
•News section integrated
•Canned responses
•Ticket attachments
•Ticket priority levels
•Unlimited staff and users
5 Email Accounts
5 Parked Domains
5 Sub Domains
1 Website
25 Email Accounts
25 Parked Domains
25 Sub Domains
5 Websites
Unlimited Email Accounts
Unlimited Parked Domains
Unlimited Sub Domains
Unlimited Websites
Setting up your HelpDeskZ Customer Support site through Softaculous and cPanel could not be more easier. And you can set up to receive a notification when a new HelpDeskZ version is available so you always have the latest and the most secure version available. Also see Customer Support and Help Desk Software For your Business
RSH Web offers free SSL certs (HTTPS) with each hosting account. ConfigServer firewall security and DDoS to help stop website vulnerabilities
•See specifications, read reviews and much more on every App available via Softaculous Demo
•Try the industry's leading and easiest to use website control panel cPanel Demo
We do not see you listed on those "Best Website Hosting Review" sites. Why?
Believe it or not these are all paid Affiliate websites. They manipulated ranking and reviews to get the best payout they can when some one signs up though one of these Sites. Read more about this here
Do I Need An SSL Certificate For My Website?
No, but you should. In July of 2018 Google Chrome started marking websites as “Not Secure” if it is not protected with an SSL certificate. It is all a part of making the Internet more secure. However it is most important if you collect data or accept payments. Also Google ranks websites with SSL certificates higher in the search results. We include free SSL with all hosting accounts
How does Web Hosting Work?
RSH Web Services stores your files or web pages on one of our Web Servers and "points" your Domain Name to that space. Your Domain Name is the address that allows people to find and view your website. By purchasing a hosting package you are basically renting space on one of our Web Servers which allows your website to be seen and accessed from anywhere
I have a domain from GoDaddy or another company. Can I use it with your Hosting?
Yes you can. All you need to do is change your Nameservers of your domain to ours - ns1.rshweb.biz and ns2.rshweb.biz. You can find more instructions here
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