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Easily integrated and giving you a friendly interface for your Website's tickets management. Support requests can be created via email or web-based forms. Create a wide knowledge base for your customers. Create Canned Responses for the most popular requests which can improve your support systems productivity. A powerful, easy to use, reliable, open source and yes its Free
•Knowledgebase integrated
•Allow the use of SEO-friendly URLs
•Twig as template engine for easy site integration
•Ability to open or answer tickets via e-mail
•SMTP mail options
•Auto-close tickets after X hours
•Multi-language
•Login-Share system to integrate your help desk to third-party applications
•Custom fields to have additional information
•News section integrated
•Canned responses
•Ticket attachments
•Ticket priority levels
•Unlimited staff and users
Pro Personal
For portfolios & blogsPro Business
Growing teams & shopsPro Ultimate
For Unlimited ScaleHelpDeskZ offers a free, open-source solution for managing customer support. Its web-based ticketing system integrates email and form submissions, featuring a user-friendly interface, multilingual support, and a knowledge base to reduce inquiries. With SEO-friendly URLs, custom fields, ticket prioritization, and canned responses, it enhances productivity. Easy setup via Softaculous and cPanel ensures you maintain the latest, secure version for efficient, professional customer service.
Setting up your HelpDeskZ Customer Support site through Softaculous and cPanel could not be easier. And you can set up to receive a notification when a new HelpDeskZ version is available, so you always have the latest and the most secure version available... Also see Customer Support and Help Desk Software For your Business
Offering the latest technologies and enhanced performance with NGINX, HTTP/2, PHP and free CDN. Free SSL Secure certificates. Firewall Security and DDoS to help stop website vulnerabilities. High-speed SSD performance hosting is also included..
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What are the Benefits of Owning a Domain Name?
Your personal or professional website is all about making a strong first impression. Your Domain Name allows people around the world to find and view your website. A domain name is a brand identity or business name which is used to make presence online. Also see Choosing The Perfect Domain Name
How do I transfer my Website to your Servers?
If you have built your Website with a HTML editor, like Dreamweaver or NotePad++, You would upload your website files via a FTP (File Transfer Protocol) program. We have a built in File Manager that you can access with our cPanel. However, if your files are larger than 20 MB, we recommend using FTP programs, such as WinSCP or Core FTP
Is RSH Web Hosting Developer Friendly
Since our launch in 1997, RSH Web Services has a strong focus on providing the latest and best versions of the most popular development software. A short list of the development software available includes: PHP MySQL HTML-XHTML Java PostgreSQL Python ERL Apache Node.js CSS FTP/SFTP cPanel Softaculous and Free SSL. Coding or Script Libraries are also available
Affordable hosting for customer support websites with free SSL, free domains, and daily backups. Enjoy top-tier security and seamless support tools to keep customers happy