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Easily integrated and giving you a friendly interface for your Website's tickets management. Support requests can be created via email or web-based forms. Create a wide knowledge base for your customers. Create Canned Responses for the most popular requests which can improve your support systems productivity. A powerful, easy to use, reliable, open source and yes its Free
•Knowledgebase integrated
•Allow the use of SEO-friendly URLs
•Twig as template engine for easy site integration
•Ability to open or answer tickets via e-mail
•SMTP mail options
•Auto-close tickets after X hours
•Multi-language
•Login-Share system to integrate your help desk to third-party applications
•Custom fields to have additional information
•News section integrated
•Canned responses
•Ticket attachments
•Ticket priority levels
•Unlimited staff and users
45 Day Money Back Guarantee
Malware Scan - Included
WordPress - Included
cPanel & Softaculous - Included
SSL Certificates - Included
5 Email Accounts
5 Parked Domains
5 Sub Domains
1 Website
45 Day Money Back Guarantee
Malware Scan - Included
WordPress - Included
cPanel & Softaculous - Included
SSL Certificates - Included
25 Email Accounts
25 Parked Domains
25 Sub Domains
5 Websites
45 Day Money Back Guarantee
Malware Scan - Included
WordPress - Included
cPanel & Softaculous - Included
SSL Certificates - Included
Unlimited Email Accounts
Unlimited Parked Domains
Unlimited Sub Domains
Unlimited Websites
HelpDeskZ offers a free, open-source solution for managing customer support. Its web-based ticketing system integrates email and form submissions, featuring a user-friendly interface, multilingual support, and a knowledge base to reduce inquiries. With SEO-friendly URLs, custom fields, ticket prioritization, and canned responses, it enhances productivity. Easy setup via Softaculous and cPanel ensures you maintain the latest, secure version for efficient, professional customer service.
Setting up your HelpDeskZ Customer Support site through Softaculous and cPanel could not be easier. And you can set up to receive a notification when a new HelpDeskZ version is available, so you always have the latest and the most secure version available... Also see Customer Support and Help Desk Software For your Business
Offering the latest technologies and enhanced performance with NGINX, HTTP/2, PHP and free CDN. Free SSL Secure certificates. Firewall Security and DDoS to help stop website vulnerabilities. High-speed SSD performance hosting is also included..
•See specifications, read reviews and much more on every App available via Softaculous Demo
•Try the industry's leading and easiest to use website control panel cPanel Demo
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How hard is it to transfer my website?
Undecided and maybe worried about the move of your website. Nervous about doing the actual site migration by yourself? Do not be! In most all cases we can move your site for free. Just contact us to see if they can move your site for you. A worry free migration! You can then start using all of our website hosting resources
How do I transfer my Website to your Servers?
If you have built your Website with a HTML editor, like Dreamweaver or NotePad++, You would upload your website files via a FTP (File Transfer Protocol) program. We have a built in File Manager that you can access with our cPanel. However, if your files are larger than 20 MB, we recommend using FTP programs, such as WinSCP or Core FTP
Do you have any WordPress Tutorials
Yes we do have a separate section just for WordPress and it is located here. With more than 20 pages WordPress Tutorials. If you see something not listed there please let us know
Launch your customer support site with budget-friendly hosting, featuring free SSL, free domains, and a fully integrated help desk solution. Protect your site with advanced security