Starting At $2.99
See Plans Contact Us
Easily integrated and giving you a friendly interface for your Website's tickets management. Support requests can be created via email or web-based forms. Create a wide knowledge base for your customers. Create Canned Responses for the most popular requests which can improve your support systems productivity. A powerful, easy to use, reliable, open source and yes its Free
•Knowledgebase integrated
•Allow the use of SEO-friendly URLs
•Twig as template engine for easy site integration
•Ability to open or answer tickets via e-mail
•SMTP mail options
•Auto-close tickets after X hours
•Multi-language
•Login-Share system to integrate your help desk to third-party applications
•Custom fields to have additional information
•News section integrated
•Canned responses
•Ticket attachments
•Ticket priority levels
•Unlimited staff and users
Pro Personal
For portfolios & blogsPro Business
Growing teams & shopsPro Ultimate
For Unlimited ScaleHelpDeskZ offers a free, open-source solution for managing customer support. Its web-based ticketing system integrates email and form submissions, featuring a user-friendly interface, multilingual support, and a knowledge base to reduce inquiries. With SEO-friendly URLs, custom fields, ticket prioritization, and canned responses, it enhances productivity. Easy setup via Softaculous and cPanel ensures you maintain the latest, secure version for efficient, professional customer service.
Setting up your HelpDeskZ Customer Support site through Softaculous and cPanel could not be easier. And you can set up to receive a notification when a new HelpDeskZ version is available, so you always have the latest and the most secure version available... Also see Customer Support and Help Desk Software For your Business
Offering the latest technologies and enhanced performance with NGINX, HTTP/2, PHP and free CDN. Free SSL Secure certificates. Firewall Security and DDoS to help stop website vulnerabilities. High-speed SSD performance hosting is also included..
•See specifications, read reviews and much more on every App available via Softaculous Demo
•Try the industry's leading and easiest to use website control panel cPanel Demo
Tweet Share Pin Email
What is an SSD?
This is a technology (Solid State Drives) that replaces the more conventional spinning disk drive (a hard drive you might have in your desktop computer). The big advantage is they are much faster than conventional spinning magnetic disk drives
Is there a Contract Period?
Unlike other companies that need those long term contracts to stay in business. We do not. What we have seen with the Hosting Market lately is offering discounts for long term contracts - 3 month, yearly, 2 year contract. But only offering a 30 day money back guarantee. That should make you wonder
Which FTP client or software do you recommend?
We recommend using WinSCP, Commander One for Mac, SmartFTP, CuteFTP. If you need help in using any of these FTP clients or for further reading see our Blog on FTP Clients
Host your customer support website affordably with free SSL, free domains, and unlimited email accounts. Get robust security and management tools to enhance customer service