HelpDeskZ
Customer Support and Help Desk Solutions
With ConfigServer Security, DDoS and Firewall Protection
Easily integrated and giving you a friendly interface for your Website's tickets management. Support requests can be created via email or web-based forms. Create a wide knowledge base for your customers. Create Canned Responses for the most popular requests which can improve your support systems productivity. A powerful, easy to use, reliable, open source and yes its Free
•Knowledgebase integrated
•Allow the use of SEO-friendly URLs
•Twig as template engine for easy site integration
•Ability to open or answer tickets via e-mail
•SMTP mail options
•Auto-close tickets after X hours
•Multi-language
•Login-Share system to integrate your help desk to third-party applications
•Custom fields to have additional information
•News section integrated
•Canned responses
•Ticket attachments
•Ticket priority levels
•Unlimited staff and users
5 Email Accounts
5 Parked Domains
5 Sub Domains
1 Website
25 Email Accounts
25 Parked Domains
25 Sub Domains
5 Websites
Unlimited Email Accounts
Unlimited Parked Domains
Unlimited Sub Domains
Unlimited Websites
Setting up your HelpDeskZ Customer Support site through Softaculous and cPanel could not be more easier. And you can set up to receive a notification when a new HelpDeskZ version is available so you always have the latest and the most secure version available. Also see Customer Support and Help Desk Software For your Business
RSH Web offers free SSL certs (HTTPS) with each hosting account. ConfigServer firewall security and DDoS to help stop website vulnerabilities
•See specifications, read reviews and much more on every App available via Softaculous Demo
•Try the industry's leading and easiest to use website control panel cPanel Demo
How do I transfer my Website to your Servers?
If you have built your Website with a HTML editor, like Dreamweaver, NotePad++ or Microsoft Expression, You would upload your website files via a FTP (File Transfer Protocol) program. We have a built in File Manager that you can access with our cPanel. However, if your files are larger than 20 MB, we recommend using FTP programs, such as WinSCP, FileZilla or Core FTP
Can I use my Domain for my Email address?
Yes, this is one of the advantages of owning a Domain. Your email address will look professional using your domain name as compared to using a free email account such as yahoo or gmail for your official business correspondences
Can your hosting services be SEO friendly?
Search Engine Optimization (SEO) is a widely used marketing tool for most all web sites today, web hosting can impact its effectiveness. RSH Web Hosting provides SSD Servers to increase the speed and responsiveness of your website, which will factor into your SEO ranking
What Control Panels do you provide?
We provide cPanel as the standard control interfacefor your website with all hosting packages. With over 80 different features it is one of the most powerful but easy to use. With just a few clicks you can add email accounts, MySQL Databases, Addon Domains and many more
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