OpenSupports is a free app for giving support to your clients. It provides you with a management system for your users. They can create tickets through OpenSupports which you can then control them as you see fit. With tools to manage the tickets with separate departments for your staff members. Custom responses, multi-language support. Make articles for common issues or FAQs. Many more features are available. Also this being an open source project you have access to the full source code at GitHub. This is great if you are a developer. You can contribute by reporting bugs, suggesting features, translating, or even creating your own code
•File Attachments to comments in tickets
•Articles and Topics
•Create FAQs and How-To Guides
•Free SSL Certs
•Staff members Area
•Registration API Keys
•Customize email templates
•CSV Import users
5 Email Accounts
5 Parked Domains
5 Sub Domains
25 Email Accounts
25 Parked Domains
25 Sub Domains
Unlimited Email Accounts
Unlimited Parked Domains
Unlimited Sub Domains
Setting up your OpenSupports Customer Support site through Softaculous and cPanel could not be more easier. And you will receive a notification when a new OpenSupports version is available so you always have the latest and the most secure version available. Also see Customer Support and Help Desk Software For your Business
•See specifications, read reviews and much more on every App available via Softaculous Demo
•Try the industry's leading and easiest to use website control panel cPanel Demo
Can I access my domain address with or without the "WWW"?
Yes, you will be able to access the domain address with or without the "www" in front of the domain name. Example: http://www.rshweb.com or http://rshweb.com is acceptable, whichever you prefer
What Control Panels do you provide?
We provide cPanel as the standard control interface with all hosting packages. With over 80 different features it is one of the most powerful but easy to use. with just a few clicks you can add email accounts, MySQL Databases, Addon Domains and many more
How does WordPress hosting work?
Once you purchase a WordPress hosting package, RSH Web stores your WordPress files on one of our Web Servers and points your Domain Name to that space. Your Domain Name allows people around the world to find and view your website. You are basically renting space on one of our web servers. RSH Web then allows your Wordpress files to be seen and accessed from anywhere 24-7, 365 days a year
What is the difference between shared hosting and VPS?
You may consider the difference as the one between a Dedicated Server and normal Web Hosting. With a "Virtual Private Server" you have all the features of a dedicated server including the ability to have own set of services and customizable disk space. With shared hosting you have limited administrative access. But with most websites shared hosting is the most affordable and best choice
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