osTicket 1.12
Customer Support and Help Desk Solutions
With ConfigServer Security, DDoS and Firewall Protection
osTicket seamlessly integrates inquiries created with email and web based forms into a simple easy to use multi user web interface. Easily manage, organize and archive all your support requests and responses in one place while providing your clients with accountability and responsiveness
•Customer Portal
•Email Integration
•Role-based Access
•Collision Avoidance
•Ticket Assignment
•Ticket Transfer
•Set Due Dates
•Alerts & Notices
•Dashboard & Reports
•Internal Notes
•Attachment Support
•Email Templates
•Ticket Filters
•Service Level Agreements
5 Email Accounts
5 Parked Domains
5 Sub Domains
1 Website
25 Email Accounts
25 Parked Domains
25 Sub Domains
5 Websites
Unlimited Email Accounts
Unlimited Parked Domains
Unlimited Sub Domains
Unlimited Websites
Setting up your osTicket 1.12 Customer Support site through Softaculous and cPanel could not be more easier. And you will receive a notification when a new osTicket version is available so you always have the latest and the most secure version available
RSH Web offers free SSL certs (HTTPS) with each hosting account. ConfigServer firewall security and DDoS to help stop website vulnerabilities. Also see Customer Support and Help Desk Software For your Business
•See specifications, read reviews and much more on every App available via Softaculous Demo
•Try the industry's leading and easiest to use website control panel cPanel Demo
Do I Need An SSL Certificate For My Website?
No, but you should. In July of 2018 Google Chrome will be marking a website as “Not Secure” if it is not protected with an SSL certificate. It’s all a part of making the Internet more secure. However it is most important if you collect data or accept payments. A Also Google ranks websites with SSL certificates higher in the search results. And yes we offer free SSL with all hosting accounts
How long does it take before my domain name is active?
In some instances it is immediate. But it usually takes about 12-24 hours before it is active. Note: All ISPs must update their records (DNS tables) to reflect the new Domain Name
Is there a Contract Period?
Unlike other companies that need those long term contracts to stay in business. We do not. What we have seen with the Hosting Market lately is offering discounts for long term contracts - 3 month, yearly, 2 year contract. But only offering a 30 day money back guarantee. Think about that one
How do I transfer my Website to your Servers?
If you have built your Website with a HTML editor, like Dreamweaver, NotePad++ or Microsoft Expression, You would upload your website files via a FTP (File Transfer Protocol) program. We have a built in File Manager that you can access with our cPanel. However, if your files are larger than 20 MB, we recommend using FTP programs, such as WinSCP, FileZilla or Core FTP
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