osTicket 1.12
Customer Support and Help Desk Solutions
With ConfigServer Security, DDoS and Firewall Protection
osTicket seamlessly integrates inquiries created with email and web based forms into a simple easy to use multi user web interface. Easily manage, organize and archive all your support requests and responses in one place while providing your clients with accountability and responsiveness
•Customer Portal
•Email Integration
•Role-based Access
•Collision Avoidance
•Ticket Assignment
•Ticket Transfer
•Set Due Dates
•Alerts & Notices
•Dashboard & Reports
•Internal Notes
•Attachment Support
•Email Templates
•Ticket Filters
•Service Level Agreements
5 Email Accounts
5 Parked Domains
5 Sub Domains
1 Website
25 Email Accounts
25 Parked Domains
25 Sub Domains
5 Websites
Unlimited Email Accounts
Unlimited Parked Domains
Unlimited Sub Domains
Unlimited Websites
Setting up your osTicket 1.12 Customer Support site through Softaculous and cPanel could not be more easier. And you will receive a notification when a new osTicket version is available so you always have the latest and the most secure version available
RSH Web offers free SSL certs (HTTPS) with each hosting account. ConfigServer firewall security and DDoS to help stop website vulnerabilities. Also see Customer Support and Help Desk Software For your Business
•See specifications, read reviews and much more on every App available via Softaculous Demo
•Try the industry's leading and easiest to use website control panel cPanel Demo
How do I transfer my Website to your Servers?
If you have built your Website with a HTML editor, like Dreamweaver or NotePad++, You would upload your website files via a FTP (File Transfer Protocol) program. We have a built in File Manager that you can access with our cPanel. However, if your files are larger than 20 MB, we recommend using FTP programs, such as WinSCP or Core FTP
What hosting services are best for a website?
Some of the most important hosting services that are especially suited for any business or personal web site include: Email addresses matching your domain, 24/7 support, state of the art control panel, SSL Certificate to help protect your website and customer data
What Control Panels do you provide?
We provide cPanel as the standard control interfacefor your website with all hosting packages. With over 80 different features it is one of the most powerful but easy to use. With just a few clicks you can add email accounts, MySQL Databases, Addon Domains and many more
Can I access my domain address with or without the "WWW"?
Yes, you will be able to access the domain address with or without the "www" in front of the domain name. Example: http://www.rshweb.com or http://rshweb.com is acceptable, whichever you prefer
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