osTicket 1.12
Customer Support and Help Desk Solutions
With ConfigServer Security, DDoS and Firewall Protection
osTicket seamlessly integrates inquiries created with email and web based forms into a simple easy to use multi user web interface. Easily manage, organize and archive all your support requests and responses in one place while providing your clients with accountability and responsiveness
•Customer Portal
•Email Integration
•Role-based Access
•Collision Avoidance
•Ticket Assignment
•Ticket Transfer
•Set Due Dates
•Alerts & Notices
•Dashboard & Reports
•Internal Notes
•Attachment Support
•Email Templates
•Ticket Filters
•Service Level Agreements
5 Email Accounts
5 Parked Domains
5 Sub Domains
1 Website
25 Email Accounts
25 Parked Domains
25 Sub Domains
5 Websites
Unlimited Email Accounts
Unlimited Parked Domains
Unlimited Sub Domains
Unlimited Websites
Setting up your osTicket 1.12 Customer Support site through Softaculous and cPanel could not be more easier. And you will receive a notification when a new osTicket version is available so you always have the latest and the most secure version available
RSH Web offers free SSL certs (HTTPS) with each hosting account. ConfigServer firewall security and DDoS to help stop website vulnerabilities. Also see Customer Support and Help Desk Software For your Business
•See specifications, read reviews and much more on every App available via Softaculous Demo
•Try the industry's leading and easiest to use website control panel cPanel Demo
Can I access my domain address with or without the "WWW"?
Yes, you will be able to access the domain address with or without the "www" in front of the domain name. Example: http://www.rshweb.com or http://rshweb.com is acceptable, whichever you prefer
Do you have CRON support?
Yes, CRON is fully supported and manageable through the cPanel interface Use the Cron Jobs interface to automate certain commands or scripts on your site to run at a specific time
How do I transfer my WordPress Website to your Servers?
We recommend seeing the following website Moving WordPress. If you don’t have a current copy of your website, you should be able to request one from your current website hosting provider. If at anytime you need help please contact us. Our 24/7 support team is here to assist you. We can help you determine the best method for transitioning your website to a RSH Web account. For more information, See Transferring Your Hosting Account
Can you host foreign domain names?
Yes, we can host or house any foreign extensions. We do not register foreign domain names but can provide the name servers so you can register them yourselves
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