LimeSurvey Hosting
LimeSurvey Community Edition is an open-source survey application for building questionnaires, collecting responses and reviewing results. It supports multilingual surveys, branching logic, reusable answers and participant management. RSH Web Services hosts the self-managed application; questionnaire design, privacy settings and available server resources determine how it should be deployed.

Version compatibility: LimeSurvey has maintained releases, but different major versions have different PHP requirements. Install a maintained branch that matches the server and check its plugins and survey themes. Self-hosting does not automatically make a survey anonymous, accessible or legally compliant.
What Is LimeSurvey?
LimeSurvey suits researchers, educators and businesses collecting structured feedback across several questions. Use it for customer satisfaction, course evaluations or internal research. The Community Edition installed on your hosting account is distinct from the separately operated LimeSurvey Cloud service.
Ideal Users
Researchers, educators and businesses that need structured questionnaires and can manage survey design and participant data.
LimeSurvey Features
Multilingual questionnaires and question groups
Branching and conditional question flows
Reusable answer sets and survey assessments
Participant invitations and access tokens
Anonymous or identified survey configuration
Survey and response import/export with basic statistics
LimeSurvey Hosting Plans
Choose a plan for the workload, retained data and processing needs of your LimeSurvey installation. Consider simultaneous participation, stored results and any uploaded resources. Compare the promotional price, renewal price, term and included services in the table below. For selection criteria, see our hosting plan guide. Confirm the selected release matches the available server versions.
Pro Personal
For portfolios & blogsRenews at $7.99/mo
- 25 GB SSD Storage
- Free Domain Names
- Unmetered Bandwidth
- Secure Payment Options
- SiteJet AI Website Builder
- 360 Website Monitoring
- 45 Day Guarantee
- Encrypted Offsite Backups
- Malware Scan - Included
- WordPress - Included
- cPanel Softaculous - Included
- SSL Certificates - Included
- 5 Email Accounts
- 5 Parked Domains
- 5 Sub Domains
- 1 Website
Pro Business
Growing teams & shopsRenews at $10.99/mo
- 50 GB SSD Storage
- Free Domain Names
- Unmetered Bandwidth
- Secure Payment Options
- SiteJet AI Website Builder
- 360 Website Monitoring
- 45 Day Guarantee
- Encrypted Offsite Backups
- Malware Scan - Included
- WordPress - Included
- cPanel Softaculous - Included
- SSL Certificates - Included
- 25 Email Accounts
- 25 Parked Domains
- 25 Sub Domains
- 5 Websites
Pro Ultimate
For Unlimited ScaleRenews at $15.99/mo
- Unlimited SSD Storage
- Free Domain Names
- Unmetered Bandwidth
- Secure Payment Options
- SiteJet AI Website Builder
- 360 Website Monitoring
- 45 Day Guarantee
- Encrypted Offsite Backups
- Malware Scan - Included
- WordPress - Included
- cPanel Softaculous - Included
- SSL Certificates - Included
- Unlimited Email Accounts
- Unlimited Parked Domains
- Unlimited Sub Domains
- Unlimited Websites
All LimeSurvey Plans Include
DDoS Security Monitoring
A Distributed Denial of Service attack disrupts the operations of a website, server, or network by flooding it with unwanted Internet traffic.
WordPress Easy Install
With cPanel users can install configure, secure, update, and manage WordPress through the WP Toolkit interface.
Secure Email
Access your email program or the online Webmail interface using Secure SSL certification (HTTPS) protocol.
cPanel
With over 80 features to manage all aspects of your hosting account, website, email and domains.
Softaculous App Installer
A time and hassle-saving, automatic script installer with over 380+ scripts, and 1115 PHP classes classes like WordPress
Website Transfers
Free cPanel or WordPress website transfers with no down time, other types of migrations also available.
Spam Assassin
A program used to detect unsolicited, unwanted and virus-infected emails and stop or reject the spam messages.
FTP Access
FTP is a program that allows you to transfer files from your computer to your website.
Site Backups
Backups can be configure with the Backup Wizard in cPanel or right within WordPress.
Free SSL Certificates
Provide secure, encrypted communications between a website and an Internet, RSH Web provides free SSL certs.
Website Uses
- Customer satisfaction questionnaires
- Academic or course evaluation surveys
- Employee feedback and structured market research
Installation
Softaculous in cPanel: RSH Web Services offers installation of LimeSurvey through Softaculous in cPanel. Open Softaculous, select LimeSurvey, review the offered package and installation checks, choose the intended domain and directory, then follow its setup form. Complete the compatibility and maintenance checks above before putting the application into public use.
For an introduction to the installer, see how Softaculous works.
Manual installation: Download a maintained Community Edition package, create a compatible database in cPanel, upload the files, set the documented writable directories and run the administration installer. Configure email delivery and verify the survey theme before publishing.
Hosting Requirements and Licensing
The official manual lists LimeSurvey 7.x with PHP 8.1.29 or newer, tested through PHP 8.4, and 6.x with PHP 8.1 through 8.3. It lists MariaDB 10.3.38+, MySQL 8+, PostgreSQL 14+ or SQL Server 2019+. Required components include mbstring, a suitable PDO database driver and cURL; GD and ZIP support enable additional functions. Match these to the exact selected branch. Learn more about PHP hosting requirements. Our MySQL guide explains the database service.
LimeSurvey Community Edition is licensed under GPL version 2 or later. Hosting fees, separately purchased services and third-party theme or plugin terms should be assessed independently.
Migration
cPanel options first: Start with a review of the existing LimeSurvey installation. cPanel File Manager can transfer or package its files; for a database-backed installation, cPanel database tools and phpMyAdmin support exporting and importing its database. Ask support about an intact account transfer before attempting a manual rebuild. Preserve survey definitions, response tables, participant records, themes and uploaded resources.
Move the matching files and full database for an intact installation. LimeSurvey also supports survey and response export/import, but a survey definition alone is not a full backup and may create different identifiers on import.
Manual move: Copy the matching application files and all storage from a consistent snapshot, update only the required connection or path settings, and test survey routing, participant access and response saving. Pause writes during the final synchronization to avoid divergent records. Review our website migration checklist for URL continuity.
Upgrades
cPanel preparation: Preserve the existing files and storage with cPanel tools before a version change. Check the selected PHP version and package requirements first. Confirm the application-specific update procedure and available package before proceeding.
Manual upgrade review: Check the selected branch and third-party themes before an upgrade. For a manual update, use the official release-specific procedure and test its database changes on a restored copy before updating the production installation.
Security and Privacy
Choose anonymous versus identified response settings deliberately, limit survey administration permissions and protect participant lists. Privacy compliance and accessibility depend on questionnaire design, retention policies and configuration, not merely installing LimeSurvey.
Keep the LimeSurvey administrator account separate from public participation or tracking. Use strong credentials, supported server software and the narrowest file permissions that allow operation. Review online privacy principles before collecting identifying information.
Backups and Recovery
cPanel backup options: Save a consistent copy of the LimeSurvey application directory and its storage with cPanel file and database tools. Include all database tables when the installed package uses a database, as well as settings and uploaded resources.
Recovery check: Restore a sample backup into a separate private location and verify survey routing, participant access and response saving before relying on it. Disable collection or invitations in the test copy to prevent duplicate activity. Retain an independent copy and confirm backup frequency and retention with support. See our website backup guide.
Resources and Demos
Original demo and video links are retained for reference. A link that opens is not proof that its demonstration is working, current or suitable for production. Check the application and version shown before following a tutorial.
Frequently Asked Questions
Can a token-based LimeSurvey survey still be anonymous?
LimeSurvey can separate participant information from responses when the survey is configured appropriately. A token controls access; it does not by itself guarantee anonymity. Review the response settings, question wording and any identifying metadata before launch. Test the resulting data with sample participants so the anonymity statement matches what administrators can actually see.
Can I edit LimeSurvey questions after collecting responses?
Some changes to an active survey are restricted, and changing the wording can make later responses incomparable with earlier ones. Test and finalize the questionnaire before activation. When a substantial revision is necessary, preserve the existing responses and use a clearly documented new survey or version rather than silently changing the meaning of a dataset.
Is a LimeSurvey survey export enough to preserve my research?
A survey structure export helps recreate questions, but it is not the same as retaining the complete research record. Preserve responses, participant information where appropriate, uploaded resources, relevant settings and the original questionnaire version. Keep a data dictionary and consent wording separately so future analysis can interpret the answers and their collection conditions.
How can I reduce bias in a LimeSurvey questionnaire?
Use neutral questions, avoid asking two things at once and keep the invitation method consistent. Pilot the questionnaire with people similar to the intended participants before activation. LimeSurvey provides the collection tools, but a clear design and appropriate sample determine whether the results are useful. Record exclusions and incomplete responses when reporting your findings.
Can I combine LimeSurvey responses from different survey versions?
Only after checking that the questions, answer coding and collection conditions are compatible. Preserve each survey version and its data dictionary before merging exported responses. A changed label or routing rule can alter what an answer means. Document those differences and keep incompatible variables separate rather than assuming matching column positions represent the same question.
What should I test for a long LimeSurvey questionnaire?
Test complete response paths, including conditional questions, required fields, media and the final submission screen. Use small screens as well as desktop browsers and check the time needed to finish. Look for confusing instructions and avoid unnecessary questions. A successful installation is not evidence that a long questionnaire is understandable or accessible to its participants.
How should I interpret incomplete LimeSurvey responses?
Decide in advance which analyses can use partial responses and which require completion. Do not count an unanswered question as a negative answer. Review whether dropout occurs around a confusing or sensitive question, but avoid assuming the reason from the data alone. Explain the inclusion rule and response counts for each statistic in the final report.
Is LimeSurvey appropriate for collecting confidential research data?
Assess the research protocol, access permissions, retention and any participant-identification fields before launch. A questionnaire can collect confidential data, but the software does not establish institutional approval or the safeguards required for every study. Use sample data to inspect what is saved and exported, and obtain the appropriate review before collecting sensitive information from real participants.
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Review maintenance and compatibility separately for each application.
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