Traq Issue Tracking Hosting
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Traq is a PHP project-management and issue-tracking system for multiple projects. Each project can have its own permissions, milestones, custom fields, timeline, and email notifications. A project timeline records ticket and milestone activity.
It is actively maintained. Softaculous lists version 3.8.4. Official documentation requires PHP 8.3 or later with MariaDB or MySQL and URL rewriting. Traq is released under the GNU GPL version 3.
Current Release and Requirements
Softaculous lists Traq 3.8.4, dated September 1, 2026, with an application footprint of about 4.35 MB. Official requirements are PHP 8.3+, MariaDB or MySQL, and Apache rewrite support or an equivalent 404-to-index.php rule. Confirm that the selected hosting plan can use PHP 8.3 before launch.
Traq Overview and Features
Built for Multi-Project Tickets
Traq is useful when a team needs one self-hosted tracker for several products, each with its own milestones and permissions.
It is not a Scrum board by default. Use it for tickets, milestones, filters, plugins, and timeline history. Review the GPL-3 license file in the installed package before modifying or redistributing the software.
Multiple projects and permissions
Create separate projects and apply per-project permissions so testers and developers only see the work they should handle.
Milestones and ticket filters
Group bugs and requests by milestone, then filter tickets to find open, assigned, or due work quickly.
Project timeline
Review ticket and milestone events on a project timeline so recent changes stay visible to the team.
Repository browser
Browse a connected source repository from Traq when that feature is configured for the project.
Plugins and custom fields
Extend Traq with plugins and add custom fields when a project needs extra ticket data.
Email notifications
Send notices when tickets are created or updated after mail settings and DNS records are in place.
Choose a Traq Hosting Plan
Choose a plan by expected users, ticket volume, attachments, notification email, database growth, and backup storage. A small internal tracker can start modestly. A multi-project repository with attachments and frequent ticket updates needs more capacity and room for restore copies.
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What You Can Manage With Traq
Multi-product issue queues
Keep separate projects for products or clients while using one Traq installation and one set of backups.
Milestone-based release work
Track bugs and requests against milestones so the team can see what remains before a release.
Ticket history and timeline review
Use the timeline to review when tickets opened, closed, or changed without searching each project by hand.
Plugin-extended workflows
Add only plugins you have tested. Confirm each plugin works with 3.8.4 before enabling it on production tickets.
Install Traq Through cPanel
RSH Web Services offers Traq installation through Softaculous in cPanel. Use this method first to create Traq 3.8.4, its database, and administrator account. RSH Web Services can help with installation.
For manual installation, upload a current official package, create a restricted MariaDB or MySQL database, enable rewriting, open the site, and complete the installer. Official source builds may also require Composer and a UI build step. Test PHP 8.3, login, projects, tickets, and mail before importing live issues.
Hosting Requirements
Official requirements are PHP 8.3+, MariaDB or MySQL, and URL rewriting. Confirm the selected plan can use PHP 8.3. Set writable paths as documented and test ticket filters, notifications, and any repository browser settings after install.
Migrating or Upgrading Traq
Start with cPanel backups of all Traq files, attachments, and configuration plus a full database export. For a Softaculous-managed installation, use only the backup, clone, restore, or upgrade controls shown for Traq before manual work.
Follow the release notes for the exact versions you are moving between. Move matching files and database together, then test projects, permissions, milestones, tickets, filters, timeline, plugins, users, and email. Softaculous updates Traq installations; it does not convert another tracker or project-management platform into Traq.
Security and Access Control
Keep Traq and its PHP 8.3 stack current. Restrict administrator roles, protect database credentials, require HTTPS, and review project permissions. Enable only tested plugins. Test notification addresses in staging. Hosting firewall, malware scanning, and DDoS protection supplement application updates; they do not replace them.
Traq Backups and Recovery
Back up the Traq database and all application files, including configuration, attachments, plugins, and customizations. Keep several dated restore points and one off-account copy with cPanel backups. Create a fresh backup before upgrades, imports, or plugin changes. Restore privately and verify projects, tickets, milestones, users, filters, and mail before returning the copy to the team.
All Traq Plans Include
DDoS Security Monitoring
A Distributed Denial of Service attack disrupts the operations of a website, server, or network by flooding it with unwanted Internet traffic.
WordPress Easy Install
With cPanel users can install configure, secure, update, and manage WordPress through the WP Toolkit interface.
Secure Email
Access your email program or the online Webmail interface using Secure SSL certification (HTTPS) protocol.
cPanel
With over 80 features to manage all aspects of your hosting account, website, email and domains.
Softaculous App Installer
A time and hassle-saving, automatic script installer with over 380+ scripts, and 1115 PHP classes classes like WordPress
Website Transfers
Free cPanel or WordPress website transfers with no down time, other types of migrations also available.
Spam Assassin
A program used to detect unsolicited, unwanted and virus-infected emails and stop or reject the spam messages.
FTP Access
FTP is a program that allows you to transfer files from your computer to your website.
Site Backups
Backups can be configure with the Backup Wizard in cPanel or right within WordPress.
Free SSL Certificates
Provide secure, encrypted communications between a website and an Internet, RSH Web provides free SSL certs.
Traq and Hosting Resources
See also project management hosting scripts, what Softaculous is, what cPanel is, PHP, and MySQL.
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Frequently Asked Questions
Is Traq still maintained?
Yes. Official documentation and Softaculous both list current 3.8.x releases, and the GitHub project remains active. Install a current stable package on PHP 8.3 or later. Review release notes before upgrading and keep backups of files and the database.
Is Traq a Scrum or agile board?
No. Traq is an issue tracker and project manager for tickets, milestones, timelines, and permissions. Plugins can extend it, but Scrum boards are not the core product. Choose Traq when you need multi-project tickets rather than a kanban board.
Can Traq run on a private subdomain?
Yes. Install it on a staff subdomain, require HTTPS, and limit access with project permissions plus hosting controls. Set the application URL before launch and test ticket links, timeline pages, and notification addresses. A private hostname does not replace role review or backups.
How much hosting storage does Traq need?
Softaculous lists about 4.35 MB for the package. Live usage grows with attachments, ticket history, plugins, exports, logs, and retained backups. Estimate users and expected file uploads, then choose a plan with room for growth and restore copies. Monitor disk and database size after ticket work begins.
What should I test before adding real tickets?
Use a staging copy to test administrator login, project creation, permissions, milestones, ticket filters, timeline, plugins, repository browser settings, and email. Confirm PHP 8.3 compatibility. Restore a backup to a separate location before importing production issues.
Does Traq require PHP 8.3?
Yes. Official requirements list PHP 8.3 or later with MariaDB or MySQL. If a hosting plan cannot use PHP 8.3, do not put production tickets on that plan. Create a test install first and confirm rewriting and installer completion before inviting users.
Can Traq send notifications from my domain?
Yes. Official features include email notifications for ticket creation and updates. Configure a dedicated sender on your domain, protect its credentials, and test delivery. Add the DNS authentication records required by the sending service and review which events generate messages.
How do I recover Traq after a failed update?
Stop further changes and preserve the current files and database. Restore a matching backup to a private location, then test projects, tickets, milestones, permissions, plugins, and email. Do not mix files and database exports from different times. After the restored copy works, document the failure before another update.
What permissions should I configure first?
Create separate administrator, project-lead, reporter, and read-only roles. Grant only the project and ticket access each role needs, then test with ordinary accounts. Pay attention to project settings, plugins, and notification options. Review access when staff leave and remove unused privileged accounts promptly.
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