Support Incident Tracker Hosting Services
Customer Support and Help Desk Solutions
With ConfigServer Security, DDoS and Firewall Protection
A support ticket and help desk system that includes incident sharing, incident assigning, SLAs, knowledge base, customer address database, tasks list and dashboard features. Incidents can be shared between team and engineers, can be sent to engineers directly to ensure that no incident is being ignored and can be assigned with high, low and medium priority. It is easy to manage incidents and users can receive and send emails within incidents. Users can keep log of engineer actions and customer communication with each incident to make sure all the incidents are being handled properly
•Fast search facility, including full text searching
•Knowledge Base
•Configurable service levels
•Incidents can be assigned Low, Medium, High or Critical priority
•Separate incident queues for each user
•Incidents can be shared
•Send and receive emails within Incidents
•Customer Address Database
•Holiday/Vacation management
•Engineer status (e.g. In office/out of office)
•Fully configurable support entitlements
•Choice of themes
cPanel, Softaculous Included
SSL Secure Certs - Free
5 Email Accounts
5 Parked Domains
5 Sub Domains
1 Website
cPanel, Softaculous Included
SSL Secure Certs - Free
25 Email Accounts
25 Parked Domains
25 Sub Domains
5 Websites
cPanel, Softaculous Included
SSL Secure Certs - Free
Unlimited Email Accounts
Unlimited Parked Domains
Unlimited Sub Domains
Unlimited Websites
Setting up your Support Incident Tracker Customer Support site through Softaculous and cPanel could not be easier. And you will receive a notification when a new Support Incident Tracker version is available, so you always have the latest and the most secure version available... Also see Customer Support and Help Desk Software For your Business
Offering the latest technologies and enhanced performance with NGINX, HTTP/2, PHP and free CDN. Free SSL Secure certificates. Firewall Security and DDoS to help stop website vulnerabilities. High-speed SSD performance hosting is also included..
•See specifications, read reviews and much more on every App available via Softaculous Demo
•Try the industry's leading and easiest to use website control panel cPanel Demo
In some instances, it is immediate. But it usually takes about 12-24 hours before it is active. Note: All ISPs must update their records (DNS tables) to reflect the new Domain Name.
Yes, just let us know you are requesting a "Domain Transfer" and not a new domain. You should keep your Hosting Service with your current provider while waiting to complete the transfer process. If the "Admin" contact email for your domain has changed from the time you originally registered your Domain, you will need to contact the original Registering Company to update the Admin email address.
Yes, we can host or house any foreign extensions. We do not do the registration of foreign domain names but can provide the name servers, so you can register them yourselves.
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