Starting At $2.99
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A support ticket and help desk system that includes incident sharing, incident assigning, SLAs, knowledge base, customer address database, tasks list and dashboard features. Incidents can be shared between team and engineers, can be sent to engineers directly to ensure that no incident is being ignored and can be assigned with high, low and medium priority. It is easy to manage incidents and users can receive and send emails within incidents. Users can keep log of engineer actions and customer communication with each incident to make sure all the incidents are being handled properly
•Fast search facility, including full text searching
•Knowledge Base
•Configurable service levels
•Incidents can be assigned Low, Medium, High or Critical priority
•Separate incident queues for each user
•Incidents can be shared
•Send and receive emails within Incidents
•Customer Address Database
•Holiday/Vacation management
•Engineer status (e.g. In office/out of office)
•Fully configurable support entitlements
•Choice of themes
Pro Personal
For portfolios & blogsPro Business
Growing teams & shopsPro Ultimate
For Unlimited ScaleSetting up your Support Incident Tracker Customer Support site through Softaculous and cPanel could not be easier. And you will receive a notification when a new Support Incident Tracker version is available, so you always have the latest and the most secure version available... Also see Customer Support and Help Desk Software For your Business
Offering the latest technologies and enhanced performance with NGINX, HTTP/2, PHP and free CDN. Free SSL Secure certificates. Firewall Security and DDoS to help stop website vulnerabilities. High-speed SSD performance hosting is also included..
•See specifications, read reviews and much more on every App available via Softaculous Demo
•Try the industry's leading and easiest to use website control panel cPanel Demo
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Do you have a money back guarantee?
All RSH Web Services hosting accounts come with a 45 day money-back guarantee as standard. If you are not satisfied within the first 45 days and wish to cancel please let us know. And we would especially want to know why so we may make any necessary changes
Is there a Contract Period?
Unlike other companies that need those long term contracts to stay in business or pay their affiliates. We do not. What we have seen with the Hosting Market lately is offering discounts for long term contracts - 3 month, yearly, 2 year contract. But only offering a 30 day money back guarantee
What is a Subdomain?
It is a separate domain using your main domain and a prefix name. A subdomain is created as a folder under your root directory with its own unique content and URL. It works the same as your Domain Name. An example of a subdomain is "mail.rshweb.com". The prefix name "mail" is a subdomain of the main domain "rshweb.com". Subdomains can be anything you choose
I have a domain from GoDaddy or another company. Can I use it with your Hosting?
Yes you can use your domain from any other company with our hosting services. All you would need to do is change your Nameservers of your domain to ours - ns1.rshweb.biz and ns2.rshweb.biz. You can find more instructions here
Affordable hosting with free SSL certificates, free domains, and premium performance. Host your customer support site with unparalleled speed, security, and reliability