Support Incident Tracker Hosting Services
Domain Names free with all Hosting accounts
A support ticket and help desk system that includes incident sharing, incident assigning, SLAs, knowledge base, customer address database, tasks list and dashboard features. Incidents can be shared between team and engineers, can be sent to engineers directly to ensure that no incident is being ignored and can be assigned with high, low and medium priority. It is easy to manage incidents and users can receive and send emails within incidents. Users can keep log of engineer actions and customer communication with each incident to make sure all the incidents are being handled properly
Support Incident Tracker Features
•Fast search facility, including full text searching
•Knowledge Base
•Configurable service levels
•Incidents can be assigned Low, Medium, High or Critical priority
•Separate incident queues for each user
•Incidents can be shared
•Send and receive emails within Incidents
•Customer Address Database
•Holiday/Vacation management
•Engineer status (e.g. In office/out of office)
•Fully configurable support entitlements
•Choice of themes
Choose the Hosting Plan That's Right for You
Our hosting plans are designed to grow with your website, offering straightforward pricing, reliable performance, and easy upgrades. Compare the plans below to find the best fit for your business, blog, or online store.
Pro Personal
For portfolios & blogsRenews at $7.99/mo
- 25 GB SSD Storage
- Free Domain Names
- Unmetered Bandwidth
- Secure Payment Options
- SiteJet AI Website Builder
- 360 Website Monitoring
- 45 Day Guarantee
- Encrypted Offsite Backups
- Malware Scan - Included
- WordPress - Included
- cPanel Softaculous - Included
- SSL Certificates - Included
- 5 Email Accounts
- 5 Parked Domains
- 5 Sub Domains
- 1 Website
Pro Business
Growing teams & shopsRenews at $10.99/mo
- 50 GB SSD Storage
- Free Domain Names
- Unmetered Bandwidth
- Secure Payment Options
- SiteJet AI Website Builder
- 360 Website Monitoring
- 45 Day Guarantee
- Encrypted Offsite Backups
- Malware Scan - Included
- WordPress - Included
- cPanel Softaculous - Included
- SSL Certificates - Included
- 25 Email Accounts
- 25 Parked Domains
- 25 Sub Domains
- 5 Websites
Pro Ultimate
For Unlimited ScaleRenews at $15.99/mo
- Unlimited SSD Storage
- Free Domain Names
- Unmetered Bandwidth
- Secure Payment Options
- SiteJet AI Website Builder
- 360 Website Monitoring
- 45 Day Guarantee
- Encrypted Offsite Backups
- Malware Scan - Included
- WordPress - Included
- cPanel Softaculous - Included
- SSL Certificates - Included
- Unlimited Email Accounts
- Unlimited Parked Domains
- Unlimited Sub Domains
- Unlimited Websites
Setting up your Support Incident Tracker Customer Support site through Softaculous and cPanel could not be easier. And you will receive a notification when a new Support Incident Tracker version is available, so you always have the latest and the most secure version available... Also see Customer Support and Help Desk Software For your Business
Offering the latest technologies and enhanced performance with NGINX, HTTP/2, PHP and free CDN. Free SSL Secure certificates. Firewall Security and DDoS to help stop website vulnerabilities. High-speed SSD performance hosting is also included..
•See specifications, read reviews and much more on every App available via Softaculous Demo
•Try the industry's leading and easiest to use website control panel cPanel Demo
Watch our video about Customer Support, Help Desk and Management Software and Services on YouTube
Tweet Share Pin Email
Related Hosting Applications, Scripts, and Tools for All Hosting Accounts
Support Incident Tracker Hosting FAQs
What is an SSD?
This is a technology (Solid State Drives) that replaces the more conventional spinning disk drive (a hard drive you might have in your desktop computer). The big advantage is they are much faster than conventional spinning magnetic disk drives
What hosting services are best for a website?
Some of the most important hosting services that are especially suited for any business or personal web site include: Email addresses matching your domain, 24/7 support, state of the art control panel, SSL Certificate to help protect your website and customer data
How secure and reliable is your hosting?
Very. Every plan includes free SSL certificates, real-time malware monitoring, DDoS protection, spam filtering, automatic backups, and 24/7 server uptime. Your site stays fast, safe, and always online.
Why are you not listed on those "Best Website Hosting Reviews" sites
Those are all paid affiliate websites. They get a commission every time some one signs up through their website. You will only see reviews of hosting companies that pays the most affiliate commissions. You can read more about this here
Affordable hosting for customer support websites with free SSL certificates, free domains, and 24-7 support. Enjoy secure hosting with all the tools you need to grow