Starting At $2.99
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A support ticket and help desk system that includes incident sharing, incident assigning, SLAs, knowledge base, customer address database, tasks list and dashboard features. Incidents can be shared between team and engineers, can be sent to engineers directly to ensure that no incident is being ignored and can be assigned with high, low and medium priority. It is easy to manage incidents and users can receive and send emails within incidents. Users can keep log of engineer actions and customer communication with each incident to make sure all the incidents are being handled properly
•Fast search facility, including full text searching
•Knowledge Base
•Configurable service levels
•Incidents can be assigned Low, Medium, High or Critical priority
•Separate incident queues for each user
•Incidents can be shared
•Send and receive emails within Incidents
•Customer Address Database
•Holiday/Vacation management
•Engineer status (e.g. In office/out of office)
•Fully configurable support entitlements
•Choice of themes
Malware Scan - Included
WordPress - Included
cPanel & Softaculous - Included
SSL Certificates - Included
5 Email Accounts
5 Parked Domains
5 Sub Domains
1 Website
Malware Scan - Included
WordPress - Included
cPanel & Softaculous - Included
SSL Certificates - Included
25 Email Accounts
25 Parked Domains
25 Sub Domains
5 Websites
Malware Scan - Included
WordPress - Included
cPanel & Softaculous - Included
SSL Certificates - Included
Unlimited Email Accounts
Unlimited Parked Domains
Unlimited Sub Domains
Unlimited Websites
Setting up your Support Incident Tracker Customer Support site through Softaculous and cPanel could not be easier. And you will receive a notification when a new Support Incident Tracker version is available, so you always have the latest and the most secure version available... Also see Customer Support and Help Desk Software For your Business
Offering the latest technologies and enhanced performance with NGINX, HTTP/2, PHP and free CDN. Free SSL Secure certificates. Firewall Security and DDoS to help stop website vulnerabilities. High-speed SSD performance hosting is also included..
•See specifications, read reviews and much more on every App available via Softaculous Demo
•Try the industry's leading and easiest to use website control panel cPanel Demo
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Is website speed really important?
Just a 1 second page load delay has shown to impact your bounce rate, SEO rankings, and even your conversion rate. Our SSD hosting packages are affordable and cost effective solutions for those who want the benefits of super fast SSD drives. And are up to 20X faster than the "Standard" hosting platforms
Can you host foreign domain names?
Yes, we can host or house almost any foreign domain name extension. We do not register foreign domain names but can provide the name servers so you can register the foreign domain yourself
What is a Subdomain?
It is a separate domain using your main domain and a prefix name. A subdomain is created as a folder under your root directory with its own unique content and URL. It works the same as your Domain Name. An example of a subdomain is "mail.rshweb.com". The prefix name "mail" is a subdomain of the main domain "rshweb.com". Subdomains can be anything you choose
What Control Panels do you provide?
We provide cPanel as the standard control interfacefor your website with all hosting packages. With over 80 different features it is one of the most powerful but easy to use. With just a few clicks you can add email accounts, MySQL Databases, Addon Domains and many more
Host your customer support website affordably with free SSL, free domains, and unlimited email accounts. Get robust security and management tools to enhance customer service