Starting At $2.99
See Plans Contact Us
A support ticket and help desk system that includes incident sharing, incident assigning, SLAs, knowledge base, customer address database, tasks list and dashboard features. Incidents can be shared between team and engineers, can be sent to engineers directly to ensure that no incident is being ignored and can be assigned with high, low and medium priority. It is easy to manage incidents and users can receive and send emails within incidents. Users can keep log of engineer actions and customer communication with each incident to make sure all the incidents are being handled properly
•Fast search facility, including full text searching
•Knowledge Base
•Configurable service levels
•Incidents can be assigned Low, Medium, High or Critical priority
•Separate incident queues for each user
•Incidents can be shared
•Send and receive emails within Incidents
•Customer Address Database
•Holiday/Vacation management
•Engineer status (e.g. In office/out of office)
•Fully configurable support entitlements
•Choice of themes
Pro Personal
For portfolios & blogs
Pro Business
Growing teams & shops
Pro Ultimate
For Unlimited Scale
Setting up your Support Incident Tracker Customer Support site through Softaculous and cPanel could not be easier. And you will receive a notification when a new Support Incident Tracker version is available, so you always have the latest and the most secure version available... Also see Customer Support and Help Desk Software For your Business
Offering the latest technologies and enhanced performance with NGINX, HTTP/2, PHP and free CDN. Free SSL Secure certificates. Firewall Security and DDoS to help stop website vulnerabilities. High-speed SSD performance hosting is also included..
•See specifications, read reviews and much more on every App available via Softaculous Demo
•Try the industry's leading and easiest to use website control panel cPanel Demo
Tweet Share Pin Email
Do I have to host my website with you if I registered my domain through your website?
Not at all. You own the Domain Name that you registerd. You can host your website anywhere you choose and still keep your domain registration with RSH Web Services
Do you have a money back guarantee?
All RSH Web Services hosting accounts come with a 45 day money-back guarantee as standard. If you are not satisfied within the first 45 days and wish to cancel please let us know. And we would especially want to know why so we may make any necessary changes
What Control Panels do you provide?
We provide cPanel as the standard control interfacefor your website with all hosting packages. With over 80 different features it is one of the most powerful but easy to use. With just a few clicks you can add email accounts, MySQL Databases, Addon Domains and many more
What is the difference between shared hosting and VPS?
You may consider the difference as the one between a Dedicated Server and normal Web Hosting. With a you have all the features of a dedicated server including the ability to have own set of services and customizable disk space. With shared hosting you have limited administrative access. But with most websites shared hosting is the most affordable and best choice
Affordable hosting for customer support websites with free SSL, free domains, and customizable help desk software. Enjoy the flexibility to manage support tasks efficiently