Starting At $2.99
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A support ticket and help desk system that includes incident sharing, incident assigning, SLAs, knowledge base, customer address database, tasks list and dashboard features. Incidents can be shared between team and engineers, can be sent to engineers directly to ensure that no incident is being ignored and can be assigned with high, low and medium priority. It is easy to manage incidents and users can receive and send emails within incidents. Users can keep log of engineer actions and customer communication with each incident to make sure all the incidents are being handled properly
•Fast search facility, including full text searching
•Knowledge Base
•Configurable service levels
•Incidents can be assigned Low, Medium, High or Critical priority
•Separate incident queues for each user
•Incidents can be shared
•Send and receive emails within Incidents
•Customer Address Database
•Holiday/Vacation management
•Engineer status (e.g. In office/out of office)
•Fully configurable support entitlements
•Choice of themes
Pro Personal
For portfolios & blogs![]()
Pro Business
Growing teams & shops![]()
Pro Ultimate
For Unlimited Scale![]()
Setting up your Support Incident Tracker Customer Support site through Softaculous and cPanel could not be easier. And you will receive a notification when a new Support Incident Tracker version is available, so you always have the latest and the most secure version available... Also see Customer Support and Help Desk Software For your Business
Offering the latest technologies and enhanced performance with NGINX, HTTP/2, PHP and free CDN. Free SSL Secure certificates. Firewall Security and DDoS to help stop website vulnerabilities. High-speed SSD performance hosting is also included..
•See specifications, read reviews and much more on every App available via Softaculous Demo
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What hosting services are best for a Website?
Some of the most important hosting services that are especially suited for any business or personal web site include: Email addresses matching your domain, 24/7 support, state of the art control panel, SSL Certificate to help protect your website and customer data
Can you host foreign domain names?
Yes, we can host or house almost any foreign domain name extension. We do not register foreign domain names but can provide the name servers so you can register the foreign domain yourself
Does SiteJet support e-commerce features?
Yes, SiteJet generates product descriptions, store copy, and dynamic content for Ecwid-integrated shops with one click.
Why are you not listed on those "Best Website Hosting Reviews" sites
Those are all paid affiliate websites. They get a commission every time some one signs up through their website. You will only see reviews of hosting companies that pays the most affiliate commissions. You can read more about this here
Affordable hosting for customer support websites with free SSL certificates, free domains, and 24-7 support. Enjoy secure hosting with all the tools you need to grow