Starting At $2.99
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A support ticket and help desk system that includes incident sharing, incident assigning, SLAs, knowledge base, customer address database, tasks list and dashboard features. Incidents can be shared between team and engineers, can be sent to engineers directly to ensure that no incident is being ignored and can be assigned with high, low and medium priority. It is easy to manage incidents and users can receive and send emails within incidents. Users can keep log of engineer actions and customer communication with each incident to make sure all the incidents are being handled properly
•Fast search facility, including full text searching
•Knowledge Base
•Configurable service levels
•Incidents can be assigned Low, Medium, High or Critical priority
•Separate incident queues for each user
•Incidents can be shared
•Send and receive emails within Incidents
•Customer Address Database
•Holiday/Vacation management
•Engineer status (e.g. In office/out of office)
•Fully configurable support entitlements
•Choice of themes
Pro Personal
For portfolios & blogsPro Business
Growing teams & shopsPro Ultimate
For Unlimited ScaleSetting up your Support Incident Tracker Customer Support site through Softaculous and cPanel could not be easier. And you will receive a notification when a new Support Incident Tracker version is available, so you always have the latest and the most secure version available... Also see Customer Support and Help Desk Software For your Business
Offering the latest technologies and enhanced performance with NGINX, HTTP/2, PHP and free CDN. Free SSL Secure certificates. Firewall Security and DDoS to help stop website vulnerabilities. High-speed SSD performance hosting is also included..
•See specifications, read reviews and much more on every App available via Softaculous Demo
•Try the industry's leading and easiest to use website control panel cPanel Demo
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Can you host foreign domain names?
Yes, we can host or house almost any foreign domain name extension. We do not register foreign domain names but can provide the name servers so you can register the foreign domain yourself
Do you have any WordPress Tutorials
Yes we do have a separate section just for WordPress and it is located here. With more than 20 pages WordPress Tutorials. If you see something not listed there please let us know
Do you have any WordPress Tutorials
Yes we do have a separate section just for WordPressand and it is located here. With more than 20 pages of WordPress Tutorials. If you see something not listed there please let us know
Can you host foreign domain names?
Yes, we can host or house almost any foreign domain name extension. We do not register foreign domain names but can provide the name servers so you can register the foreign domain yourself
Start your customer support website with affordable hosting, including free SSL, free domains, and a one-click help desk setup. Secure, reliable, and ready to grow your support team