A support ticket and help desk system that includes incident sharing, incident assigning, SLAs, knowledge base, customer address database, tasks list and dashboard features. Incidents can be shared between team and engineers, can be sent to engineers directly to ensure that no incident is being ignored and can be assigned with high, low and medium priority. It is easy to manage incidents and users can receive and send emails within incidents. Users can keep log of engineer actions and customer communication with each incident to make sure all the incidents are being handled properly
•Fast search facility, including full text searching
•Configurable service levels
•Incidents can be assigned Low, Medium, High or Critical priority
•Separate incident queues for each user
•Incidents can be shared
•Send and receive emails within Incidents
•Customer Address Database
•Engineer status (e.g. In office/out of office)
•Fully configurable support entitlements
•Choice of themes
5 Email Accounts
5 Parked Domains
5 Sub Domains
25 Email Accounts
25 Parked Domains
25 Sub Domains
Unlimited Email Accounts
Unlimited Parked Domains
Unlimited Sub Domains
Setting up your Support Incident Tracker Customer Support site through Softaculous and cPanel could not be more easier. And you will receive a notification when a new Support Incident Tracker version is available so you always have the latest and the most secure version available. Also see Customer Support and Help Desk Software For your Business
•See specifications, read reviews and much more on every App available via Softaculous Demo
•Try the industry's leading and easiest to use website control panel cPanel Demo
Can your hosting services be SEO friendly?
Search Engine Optimization (SEO) is a widely used marketing tool for most all web sites today, web hosting can impact its effectiveness. RSH Web Hosting provides SSD Servers to increase the speed and responsiveness of your website, which will factor into your SEO ranking
I dont have a Domain yet, Can you help?
Choose a Domain Name for your website that looks as great as your work. It is vital that you make the domain name for your business something that is not too complicated, that represents your brand well, and that will help your audience to remember you. Its all about making a strong first impression. With over 100 domain extensions we are sure you will find one that works
What hosting services are best for a website?
Some of the most important hosting services that are especially suited for any business or personal web site include: Email addresses matching your domain, 24/7 support, state of the art control panel, SSL Certificate to help protect your website and customer data
We do not see you listed on those "Best Website Hosting Review" sites. Why?
Believe it or not these are all paid Affiliate websites. They manipulated ranking and reviews to get the best payout they can when some one signs up though one of these Sites. Read more about this here
Tweet Share Pin Tumble Email
45 Day Guarantee with all hosting plans