Incident Tracker Hosting
Free Domains, SSL and SSD Storage

Customer Support and Help Desk Solutions

With ConfigServer Security, DDoS and Firewall Protection

Starting At $2.99
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Support Incident Tracker Hosting Services

Domain Names free with all Hosting accounts

A support ticket and help desk system that includes incident sharing, incident assigning, SLAs, knowledge base, customer address database, tasks list and dashboard features. Incidents can be shared between team and engineers, can be sent to engineers directly to ensure that no incident is being ignored and can be assigned with high, low and medium priority. It is easy to manage incidents and users can receive and send emails within incidents. Users can keep log of engineer actions and customer communication with each incident to make sure all the incidents are being handled properly

Support Incident Tracker

Support Incident Tracker Features

Fast search facility, including full text searching
Knowledge Base
Configurable service levels
Incidents can be assigned Low, Medium, High or Critical priority
Separate incident queues for each user
Incidents can be shared
Send and receive emails within Incidents
Customer Address Database
Holiday/Vacation management
Engineer status (e.g. In office/out of office)
Fully configurable support entitlements
Choice of themes

Pro Personal

25 GB SSD Storage

Free Domain Names

Unmetered Bandwidth

Secure Payment Options

AI Website Builder

360 Website Monitoring

45 Day Money Back Guarantee

Malware Scan - Included

WordPress - Included

cPanel & Softaculous - Included

SSL Certificates - Included

5 Email Accounts

5 Parked Domains

5 Sub Domains

1 Website

Save 43% -

Sign Up Today

Most Popular
Pro Business

50 GB SSD Storage

Free Domain Names

Unmetered Bandwidth

Secure Payment Options

AI Website Builder

360 Website Monitoring

45 Day Money Back Guarantee

Malware Scan - Included

WordPress - Included

cPanel & Softaculous - Included

SSL Certificates - Included

25 Email Accounts

25 Parked Domains

25 Sub Domains

5 Websites

Save 49% -

Sign Up Today

Pro Ultimate

Unlimited SSD Storage

Free Domain Names

Unmetered Bandwidth

Secure Payment Options

AI Website Builder

360 Website Monitoring

45 Day Money Back Guarantee

Malware Scan - Included

WordPress - Included

cPanel & Softaculous - Included

SSL Certificates - Included

Unlimited Email Accounts

Unlimited Parked Domains

Unlimited Sub Domains

Unlimited Websites

Save 40% -

Sign Up Today

Setting up your Support Incident Tracker Customer Support site through Softaculous and cPanel could not be easier. And you will receive a notification when a new Support Incident Tracker version is available, so you always have the latest and the most secure version available... Also see Customer Support and Help Desk Software For your Business

Offering the latest technologies and enhanced performance with NGINX, HTTP/2, PHP and free CDN. Free SSL Secure certificates. Firewall Security and DDoS to help stop website vulnerabilities. High-speed SSD performance hosting is also included..

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Support Incident Tracker Hosting FAQs

What is Website Space?
This generally refers to the amount of space on a web server that is allocated to website owners by the web hosting company. The physical space that will be available to you for your website account which stores your html or text files, images, scripts, databases, emails and other files and will make them available for any one to view on the Internet

What is Website Space?
This generally refers to the amount of space on a web server that is allocated to website owners by the web hosting company. The physical space that will be available to you for your website account which stores your html or text files, images, scripts, databases, emails and other files and will make them available for any one to view on the Internet

Is RSH Web Hosting Developer Friendly
Since our launch in 1997, RSH Web Services has a strong focus on providing the latest and best versions of the most popular development software. A short list of the development software available includes: PHP MySQL HTML-XHTML Java PostgreSQL Python ERL Apache Node.js CSS FTP/SFTP cPanel Softaculous and Free SSL. Coding or Script Libraries are also available

Can I have multiple domains pointing to my website?
Yes, We can "point" other domain names to your existing website with no additional charge to you. You will need to make sure these Domains also use our Name Servers or DNS numbers. This is a great way to expand the marketing of your website

Host your customer support website affordably with free SSL, free domains, and unlimited email accounts. Get robust security and management tools to enhance customer service

45 Day Guarantee with all hosting plans