Starting At $2.99
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5.0 out of 5 stars on Google
A support ticket and help desk system that includes incident sharing, incident assigning, SLAs, knowledge base, customer address database, tasks list and dashboard features. Incidents can be shared between team and engineers, can be sent to engineers directly to ensure that no incident is being ignored and can be assigned with high, low and medium priority. It is easy to manage incidents and users can receive and send emails within incidents. Users can keep log of engineer actions and customer communication with each incident to make sure all the incidents are being handled properly
•Fast search facility, including full text searching
•Knowledge Base
•Configurable service levels
•Incidents can be assigned Low, Medium, High or Critical priority
•Separate incident queues for each user
•Incidents can be shared
•Send and receive emails within Incidents
•Customer Address Database
•Holiday/Vacation management
•Engineer status (e.g. In office/out of office)
•Fully configurable support entitlements
•Choice of themes
Malware Scan - Included
WordPress - Included
cPanel & Softaculous - Included
SSL Certificates - Included
5 Email Accounts
5 Parked Domains
5 Sub Domains
1 Website
Malware Scan - Included
WordPress - Included
cPanel & Softaculous - Included
SSL Certificates - Included
25 Email Accounts
25 Parked Domains
25 Sub Domains
5 Websites
Malware Scan - Included
WordPress - Included
cPanel & Softaculous - Included
SSL Certificates - Included
Unlimited Email Accounts
Unlimited Parked Domains
Unlimited Sub Domains
Unlimited Websites
Setting up your Support Incident Tracker Customer Support site through Softaculous and cPanel could not be easier. And you will receive a notification when a new Support Incident Tracker version is available, so you always have the latest and the most secure version available... Also see Customer Support and Help Desk Software For your Business
Offering the latest technologies and enhanced performance with NGINX, HTTP/2, PHP and free CDN. Free SSL Secure certificates. Firewall Security and DDoS to help stop website vulnerabilities. High-speed SSD performance hosting is also included..
•See specifications, read reviews and much more on every App available via Softaculous Demo
•Try the industry's leading and easiest to use website control panel cPanel Demo
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I have a domain from GoDaddy or another company. Can I use it with your Hosting?
Yes you can use your domain from any other company with our hosting services. All you would need to do is change your Nameservers of your domain to ours - ns1.rshweb.biz and ns2.rshweb.biz. You can find more instructions here
How long does it take before my domain name is active?
In some instances it is immediate. But it usually takes about 12-24 hours before it is active. Note: All ISPs must update their records (DNS tables) to reflect the new Domain Name
How hard is it to Transfer my website?
Undecided and maybe worried about moving your website?. Nervous about doing the actual site migration by yourself? In most all cases we can move your site for free. Contact us to see if it is possible to transfer your site for you
Do you offer SSL Certs?
Yes free SSL Certificates for all our customers. Having a secure encrypted website is mandatory today. We also have different types of SSL Certificates you may purchase, For more information on our SSL Certificates visit our page SSL Certs
Affordable hosting for customer support websites with free SSL, free domains, and customizable help desk software. Enjoy the flexibility to manage support tasks efficiently