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A support ticket and help desk system that includes incident sharing, incident assigning, SLAs, knowledge base, customer address database, tasks list and dashboard features. Incidents can be shared between team and engineers, can be sent to engineers directly to ensure that no incident is being ignored and can be assigned with high, low and medium priority. It is easy to manage incidents and users can receive and send emails within incidents. Users can keep log of engineer actions and customer communication with each incident to make sure all the incidents are being handled properly
•Fast search facility, including full text searching
•Knowledge Base
•Configurable service levels
•Incidents can be assigned Low, Medium, High or Critical priority
•Separate incident queues for each user
•Incidents can be shared
•Send and receive emails within Incidents
•Customer Address Database
•Holiday/Vacation management
•Engineer status (e.g. In office/out of office)
•Fully configurable support entitlements
•Choice of themes
Malware Scan - Included
WordPress - Included
cPanel & Softaculous - Included
SSL Certificates - Included
5 Email Accounts
5 Parked Domains
5 Sub Domains
1 Website
Malware Scan - Included
WordPress - Included
cPanel & Softaculous - Included
SSL Certificates - Included
25 Email Accounts
25 Parked Domains
25 Sub Domains
5 Websites
Malware Scan - Included
WordPress - Included
cPanel & Softaculous - Included
SSL Certificates - Included
Unlimited Email Accounts
Unlimited Parked Domains
Unlimited Sub Domains
Unlimited Websites
Setting up your Support Incident Tracker Customer Support site through Softaculous and cPanel could not be easier. And you will receive a notification when a new Support Incident Tracker version is available, so you always have the latest and the most secure version available... Also see Customer Support and Help Desk Software For your Business
Offering the latest technologies and enhanced performance with NGINX, HTTP/2, PHP and free CDN. Free SSL Secure certificates. Firewall Security and DDoS to help stop website vulnerabilities. High-speed SSD performance hosting is also included..
•See specifications, read reviews and much more on every App available via Softaculous Demo
•Try the industry's leading and easiest to use website control panel cPanel Demo
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Why are you not listed on those "Best Website Hosting Reviews" sites
Those are all paid affiliate websites. They get a commission every time some one signs up through their website. You will only see reviews of hosting companies that pays the most affiliate commissions. You can read more about this here
Are your Hosting Services SEO friendly?
Search Engine Optimization (SEO) is a widely used marketing tool for most all web sites today. Web hosting can impact its effectiveness. RSH Web Hosting provides SSD Servers to increase the speed and responsiveness of your website, which will factor into your SEO ranking
Do I Need An SSL Certificate For My Website?
No, but you should. In July of 2018 Google Chrome started marking websites as “Not Secure” if it is not protected with an SSL certificate. It is all a part of making the Internet more secure. However it is most important if you collect data or accept payments. Also Google ranks websites with SSL certificates higher in the search results. We include free SSL with all hosting accounts
Do you have any WordPress Tutorials
Yes we do have a separate section just for WordPress and it is located here. With more than 20 pages WordPress Tutorials. If you see something not listed there please let us know
Launch your customer support site with budget-friendly hosting, featuring free SSL, free domains, and a fully integrated help desk solution. Protect your site with advanced security