A support ticket and help desk system that includes incident sharing, incident assigning, SLAs, knowledge base, customer address database, tasks list and dashboard features. Incidents can be shared between team and engineers, can be sent to engineers directly to ensure that no incident is being ignored and can be assigned with high, low and medium priority. It is easy to manage incidents and users can receive and send emails within incidents. Users can keep log of engineer actions and customer communication with each incident to make sure all the incidents are being handled properly
•Fast search facility, including full text searching
•Knowledge Base
•Configurable service levels
•Incidents can be assigned Low, Medium, High or Critical priority
•Separate incident queues for each user
•Incidents can be shared
•Send and receive emails within Incidents
•Customer Address Database
•Holiday/Vacation management
•Engineer status (e.g. In office/out of office)
•Fully configurable support entitlements
•Choice of themes
cPanel, Softaculous Included
SSL Secure Certs - Free
5 Email Accounts
5 Parked Domains
5 Sub Domains
1 Website
cPanel, Softaculous Included
SSL Secure Certs - Free
25 Email Accounts
25 Parked Domains
25 Sub Domains
5 Websites
cPanel, Softaculous Included
SSL Secure Certs - Free
Unlimited Email Accounts
Unlimited Parked Domains
Unlimited Sub Domains
Unlimited Websites
Setting up your Support Incident Tracker Customer Support site through Softaculous and cPanel could not be easier. And you will receive a notification when a new Support Incident Tracker version is available, so you always have the latest and the most secure version available... Also see Customer Support and Help Desk Software For your Business
Offering the latest technologies and enhanced performance with NGINX, HTTP/2, PHP and free CDN. Free SSL Secure certificates. Firewall Security and DDoS to help stop website vulnerabilities. High-speed SSD performance hosting is also included..
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•Try the industry's leading and easiest to use website control panel cPanel Demo
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An average of 30,000 sites are hacked each day globally. Our security measures help prevent this and protect your website and investment. RSH Web Services offers DDOS protection (brute force defense), free and paid SSL certificates, ConfigServer Security and Firewall (most popular and recommended firewalls) and a number of other security features are already in place to help keep your site secure. All at NO additional charge to you.
Undecided and maybe worried about the move of your website. Nervous about doing the actual site migration by yourself? Don't be. In most cases, we can move your site for free. Just contact us to see if we can transfer you. A worry free migration. That means there's no more barriers for you to start using all of our website hosting resources. Isn't it about time you enjoy working with your Web Host again?
Just a 1-second page load delay has shown to impact your bounce rate, SEO rankings, and even your conversion rate! Our Managed SSD hosting packages are affordable and cost-effective solutions for those who want the benefits of superfast SSD drives. Our SSD hosting solutions have all the advantages with the additional performance of solid state drives and are up to 20X faster than the industry's "Standard" hosting platforms.
Choose a Domain Name for your website that looks as great as your work. It is vital that you make the domain name for your business something that is not too complicated, that represents your brand well, and that will help your audience to remember you. It's all about making a strong first impression. With over 100 domain name extensions, we are sure you will find one that works.
Since our launch in 1997, we've had a strong focus on providing the latest and best versions of the most popular development software. A short list of the development software available includes: PHP, MySQL, HTML, XHTML, Java, PostgreSQL, Python, PERL, Apache, Node.js, CSS, FTP/SFTP, cPanel, Softaculous, SSL, and Free SSL. Coding or Script Libraries Available with all RSH Web Hosting Accounts.
Some of the most significant hosting services that are especially suited for any business or personal website include: Email addresses matching your domain, 24/7 support, state-of-the-art control panel, SSL Certificate to help protect your website and customer data. SSD Servers.
Yes, We can "point" other domain names to your existing website with no additional charge to you. You will need to make sure these Domains also use our Name Servers or DNS numbers. This is a great way to expand the marketing of your website.
RSH Web Services has been in business under the same ownership since 1997. We are not the largest company, but we are big enough to count on when you need us and small enough that you will get personalized attention from a dedicated team of experienced web professionals.
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