Starting At $2.99
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5.0 out of 5 stars on Google
A support ticket and help desk system that includes incident sharing, incident assigning, SLAs, knowledge base, customer address database, tasks list and dashboard features. Incidents can be shared between team and engineers, can be sent to engineers directly to ensure that no incident is being ignored and can be assigned with high, low and medium priority. It is easy to manage incidents and users can receive and send emails within incidents. Users can keep log of engineer actions and customer communication with each incident to make sure all the incidents are being handled properly
•Fast search facility, including full text searching
•Knowledge Base
•Configurable service levels
•Incidents can be assigned Low, Medium, High or Critical priority
•Separate incident queues for each user
•Incidents can be shared
•Send and receive emails within Incidents
•Customer Address Database
•Holiday/Vacation management
•Engineer status (e.g. In office/out of office)
•Fully configurable support entitlements
•Choice of themes
WordPress - Included
cPanel, Softaculous - Included
SiteJet Website Builder - Included
SSL Certificates - Included
5 Email Accounts
5 Parked Domains
5 Sub Domains
1 Website
WordPress - Included
cPanel, Softaculous - Included
SiteJet Website Builder - Included
SSL Certificates - Included
25 Email Accounts
25 Parked Domains
25 Sub Domains
5 Websites
WordPress - Included
cPanel, Softaculous - Included
SiteJet Website Builder - Included
SSL Certificates - Included
Unlimited Email Accounts
Unlimited Parked Domains
Unlimited Sub Domains
Unlimited Websites
Setting up your Support Incident Tracker Customer Support site through Softaculous and cPanel could not be easier. And you will receive a notification when a new Support Incident Tracker version is available, so you always have the latest and the most secure version available... Also see Customer Support and Help Desk Software For your Business
Offering the latest technologies and enhanced performance with NGINX, HTTP/2, PHP and free CDN. Free SSL Secure certificates. Firewall Security and DDoS to help stop website vulnerabilities. High-speed SSD performance hosting is also included..
•See specifications, read reviews and much more on every App available via Softaculous Demo
•Try the industry's leading and easiest to use website control panel cPanel Demo
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Can you host foreign domain names?
Yes, we can host or house almost any foreign domain name extension. We do not register foreign domain names but can provide the name servers so you can register the foreign domain yourself
Can I have multiple domains pointing to my website?
Yes, We can "point" other domain names to your existing website with no additional charge to you. You will need to make sure these Domains also use our Name Servers or DNS numbers. This is a great way to expand the marketing of your website
How do I transfer my WordPress Website to your Servers?
We recommend seeing the following website Moving a WordPress Website. If you don’t have a current copy of your website, you should be able to request one from your current website hosting provider. If at anytime you need help please contact us. Our 24/7 support team is here to assist you. We can help you determine the best method for transitioning your website to a RSH Web account. For more information, See Transferring Your Hosting Account
How hard is it to Transfer my website?
Undecided and maybe worried about moving your website?. Nervous about doing the actual site migration by yourself? In most all cases we can move your site for free. Contact us to see if it is possible to transfer your site for you
Affordable hosting for customer support websites with free SSL certificates, free domains, and 24-7 support. Enjoy secure hosting with all the tools you need to grow