Support Incident Tracker Hosting Services
Domain Names free with all Hosting accounts
A support ticket and help desk system that includes incident sharing, incident assigning, SLAs, knowledge base, customer address database, tasks list and dashboard features. Incidents can be shared between team and engineers, can be sent to engineers directly to ensure that no incident is being ignored and can be assigned with high, low and medium priority. It is easy to manage incidents and users can receive and send emails within incidents. Users can keep log of engineer actions and customer communication with each incident to make sure all the incidents are being handled properly
Support Incident Tracker Features
•Fast search facility, including full text searching
•Knowledge Base
•Configurable service levels
•Incidents can be assigned Low, Medium, High or Critical priority
•Separate incident queues for each user
•Incidents can be shared
•Send and receive emails within Incidents
•Customer Address Database
•Holiday/Vacation management
•Engineer status (e.g. In office/out of office)
•Fully configurable support entitlements
•Choice of themes
Pro Personal
For portfolios & blogsRenews at $6.99/mo
- 25 GB SSD Storage
- Free Domain Names
- Unmetered Bandwidth
- Secure Payment Options
- SiteJet AI Website Builder
- 360 Website Monitoring
- 45 Day Guarantee
- Malware Scan - Included
- WordPress - Included
- cPanel Softaculous - Included
- SSL Certificates - Included
- 5 Email Accounts
- 5 Parked Domains
- 5 Sub Domains
- 1 Website
Pro Business
Growing teams & shopsRenews at $9.99/mo
- 50 GB SSD Storage
- Free Domain Names
- Unmetered Bandwidth
- Secure Payment Options
- SiteJet AI Website Builder
- 360 Website Monitoring
- 45 Day Guarantee
- Malware Scan - Included
- WordPress - Included
- cPanel Softaculous - Included
- SSL Certificates - Included
- 25 Email Accounts
- 25 Parked Domains
- 25 Sub Domains
- 5 Websites
Pro Ultimate
For Unlimited ScaleRenews at $14.99/mo
- Unlimited SSD Storage
- Free Domain Names
- Unmetered Bandwidth
- Secure Payment Options
- SiteJet AI Website Builder
- 360 Website Monitoring
- 45 Day Guarantee
- Malware Scan - Included
- WordPress - Included
- cPanel Softaculous - Included
- SSL Certificates - Included
- Unlimited Email Accounts
- Unlimited Parked Domains
- Unlimited Sub Domains
- Unlimited Websites
Setting up your Support Incident Tracker Customer Support site through Softaculous and cPanel could not be easier. And you will receive a notification when a new Support Incident Tracker version is available, so you always have the latest and the most secure version available... Also see Customer Support and Help Desk Software For your Business
Offering the latest technologies and enhanced performance with NGINX, HTTP/2, PHP and free CDN. Free SSL Secure certificates. Firewall Security and DDoS to help stop website vulnerabilities. High-speed SSD performance hosting is also included..
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Support Incident Tracker Hosting FAQs
Is RSH Web Hosting Developer Friendly
Since our launch in 1997, RSH Web Services has a strong focus on providing the latest and best versions of the most popular development software. A short list of the development software available includes: PHP MySQL HTML-XHTML Java PostgreSQL Python ERL Apache Node.js CSS FTP/SFTP cPanel Softaculous and Free SSL. Coding or Script Libraries are also available
How do I transfer my Website to your Servers?
If you have built your Website with a HTML editor, like Dreamweaver or NotePad++, You would upload your website files via a FTP (File Transfer Protocol) program. We have a built in File Manager that you can access with our cPanel. However, if your files are larger than 20 MB, we recommend using FTP programs, such as WinSCP or Core FTP
Why are you not listed on those "Best Website Hosting Reviews" sites
Those are all paid affiliate websites. They get a commission every time some one signs up through their website. You will only see reviews of hosting companies that pays the most affiliate commissions. You can read more about this here
Is it possible for someone to register or take my domain name after I have registered it?
No. The availability of domain names is verified through a Central Domain Registry System. This system prevents a domain name that is successfully registered from being registered or taken by another person or entity. The registration and processing system updates the central registry in real time
Affordable hosting for customer support websites with free SSL certificates, free domains, and 24-7 support. Enjoy secure hosting with all the tools you need to grow