cPanel / Softaculous Tutorials & Guides
cPanel - Softaculous - Email Settings
This guide shows where Softaculous email settings are located and how to update notification preferences. These settings control messages generated by Softaculous tasks; they do not replace the mail settings of the application being installed.
How to Change Your Email Settings in Softaculous
Before You Begin
You need cPanel access and an email address you can check. Confirm the address and notification choices before saving, then perform a small task if you need to verify delivery.
Open Email Settings
1. Open Softaculous in cPanel
Log into your cPanel
Click the Softaculous App Installer link in the Software section.
2. Open the Envelope Icon
On the upper right corner of the page click on the “Email Settings” link (Envelope icon)
This will lead you to the Email Settings page
Updating Email Settings
Once you are redirected to the Email Settings page you will see the options as shown in the screenshot below
Settings
Installation Emails
Uncheck this checkbox if you do not want to receive email notification when you install a script
Remove Installations
Uncheck this checkbox if you do not want to receive email notification when you uninstall a script
Edit Installations
Uncheck this checkbox if you do not want to receive email notification when you edit an installation
Backup Emails
Uncheck this checkbox if you do not want to receive email notification when you backup an installation
Restore Emails
Uncheck this checkbox if you do not want to receive email notification when you restore a backup
Template Emails
Send an email containing template details when you create a template of any installation
Restore Template Emails
Send an email containing template restore details when you restore any template
Clone Emails
Uncheck this checkbox if you do not want to receive email notification when you clone an installation
Staging Emails
Uncheck this checkbox if you do not want to receive email notification when you create a staging copy of your installation
Import Emails
Uncheck this checkbox if you do not want to receive email notification when you import installation
Disable All Update Notification Emails
Select this checkbox if you do not want to receive email notification about script updates available or plugin/themes update available (Note : This checkbox needs to be selected if you do not want to receive these emails)
Email password in plain text
If checked, the passwords will be sent in plain-text to the users via email for install, clone, etc.
Select the settings as per your preference and hit the Edit Email Settings button to save the updated settings
Frequently Asked Questions
What access do I need?
You generally need access to the hosting control panel and the Softaculous Enduser panel. Open Softaculous from the Apps Installer guide if you need the panel location. A task can also require access to the application, a specific user role, or an authorized remote service. If a control is missing, check the account permissions and server policy before assuming the interface is malfunctioning.
Why is the option not visible?
Softaculous shows tools according to the script, installation state, server configuration, and administrator permissions. Some features are limited to supported applications or may be disabled by the host. Related preference controls also live in Edit Settings. Confirm that you selected the correct installation and consult the current Softaculous documentation before trying an unrelated workaround.
How can I confirm the task completed?
Review the success message, task status, or updated installation record supplied by Softaculous. Then test the relevant result directly, such as opening the site, checking the administration page, or confirming the changed setting. Background jobs can be reviewed in the Softaculous task list. Do not rely only on a page refresh if the task can run in the background.
What should I do after an error?
Record the exact error, operation, installation, and time. Check the task list, destination path, storage, credentials, and permissions that apply to the operation. Avoid repeating a destructive action until you know whether the first attempt finished. For backup or restore notices, compare the result with the backup guide or the restore a backup guide. Contact the hosting provider or Softaculous support when the message does not identify a safe correction.
Can a cPanel user perform every action?
No. Access depends on the hosting plan, server policy, Softaculous permissions, and the application’s own user roles. Some options are available only to administrators, while others are limited to a particular script. Use the controls actually shown for your account. Clone and staging notices relate to the clone guide and the staging guide.
Do I need a backup first?
Create a current backup before a task that changes files, database content, domains, themes, plugins, settings, or installation records. Changing email preferences alone usually does not require one. When a later task will change an installation, follow the Softaculous backup steps. A Softaculous installation backup is not automatically a full account backup.
Where can I learn more?
Use the official Softaculous Enduser Documentation linked on this page for current menu names and feature availability. For WordPress behavior, use the WordPress tutorial index or the developer’s official documentation. Browse the Softaculous tutorial index for related tasks. Interfaces change over time, so an older screenshot may not match every current hosting account.
Can RSH Web Services perform the task for me?
The tutorial explains a customer-managed Softaculous workflow. Whether assistance is available depends on the service and support arrangement associated with the hosting account. Use Contact Us before sharing credentials or requesting a change, and identify the exact domain, installation, and operation that needs attention.
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