Using the Visitors tool in cPanel

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Displaying information of visitors to your website

Updated: August 19, 2022
By: RSH Web Editorial Staff
cPanel Tutorials   Visitors Tool
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Metrics > Visitors

This interface displays detailed information about recent visits to your website. It can generate a wide variety of traffic reports

Visitors

It also helps you locate and fix Errors, such as missing pages or broken links.

If your server runs Apache®, this interface displays entries from the following files, where "domainname" represents your actual domain name:

SSL - /var/log/apache2/domlogs/

Non-SSL - /usr/local/apache/domlogs/domainname

If your server runs NGINX®, this interface displays entries from one of the following files, where "domainname" represents the domain:

Piped logging is enabled -The interface displays entries from one of the following files, depending on whether SSL is enabled or not:

SSL - /var/log/nginx/domains/domainname-ssl_log

Non-SSL - /var/log/nginx/domains/domainname

Piped logging is not enabled - /var/log/nginx/domains/domainname

Logs for Apache will not appear when NGINX is enabled, and vice versa. For more information, read our NGINX with Reverse Proxy documentation.

Note: If your hosting provider rotates the log file, the interface will display fewer entries.

View latest visitor details

To view your latest visitor details, click the magnifying glass icon (magnifying glass icon) for that domain.

By default, the interface displays the following information:

IP - The visitors IP address.

URL - The specific URL that the visitor accessed.

Time - The time when the visitor accessed your website.

Size (bytes) - The amount of data that the server sent to the visitor for this resource.

Referring URL - The web address from which the visitor navigated to the resource.

User Agent - The browser that the visitor used to access your website.

Additional data

Click the gear icon (Gear) to choose to display the following additional data:

Status - The HTTP code indicates whether the resource loaded successfully or resulted in an error.

Method - The request-response between the client and server (for example, GET or POST).

Protocol - The version of HTTP that the server used to serve the resource to the visitor (for example, 1.1).

To search for additional records, enter your search criteria in the Search text box.

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