This cPanel feature allows you to configure how your website filters all the emails that your email accounts receive.
Note: We strongly recommend that you use multiple, simple filters instead of a single large filter. Exims mail server's transfer agent, handles many small rules more efficiently than a single large rule.
Global Email Filters will not process any email messages that are discarded before delivery.
The system may discard some email messages before delivery if you select the "Discard the email while your server processes it" by SMTP time with an error message setting in cPanel’s Default Address interface
cPanel » Home » Email » Default Address. interface.
Generally, the recipient does not receive the BCC field in an email’s header. For this reason, you cannot use the BCC field in a filter.
For more information about cPanel’s email filter rules and actions, read cPanel's How to Configure Mail Filters documentation.
To create a new filter, perform the following steps:
1) Click Create a New Filter.
2) Enter the filter’s name in the Filter Name text box.
3) Configure your filter’s rules and actions.
4) Click Create.
A wildcard redirect will redirect all emails whose addresses match a regular expression (regex) pattern.
Important: Forwarders deliver copies of a forwarded email to both the original and the destination address, while redirects only deliver emails to the destination address.
For example, redirecting an email from email@example.com to firstname.lastname@example.org will result in it only being available in the email@example.com inbox.
To create a wildcard redirect, perform the following steps:
1) Click Create a New Filter.
2) Enter the wildcard filter’s name in the Filter Name text box.
3) Select "From" - from the Rules menu to apply your new filter to the sending email address.
4) Enter your regex pattern in the Criteria text box.
Note: The regex pattern must have a .+ notation where wildcard characters are expected. For example, to forward firstname.lastname@example.org and email@example.com to the same address, set the regex pattern to test_user.+@example\.com.
A sending email address must have wildcard characters in the expected place to be caught by the wildcard filter. For example, a wildcard filter tracking the regex pattern firstname.lastname@example.org will catch email@example.com and test_user_SHOSHANA@example.com, but will not catch firstname.lastname@example.org.
The Current Filters section lists all the account-level filters for your cPanel account.
Edit a filter
To edit an existing filter, perform the following steps:
1) Click Edit next to the appropriate filter name.
2) Make the desired changes to the filter.
3) Click Create.
To delete a filter, perform the following steps:
1) Click Delete next to the appropriate filter name.
2) Click Delete Filter.
Important: To learn more about your filter’s rules and actions, read our How to Configure Mail Filters documentation.
To test your filter, perform the following steps:
1) Enter a test email message in the Filter Test text box. Include the characters, words, and conditions that you configured for your filter.
2) Click Test Filter. The Filter Trace Results interface will appear.
The Filter Trace Results interface will display results similar to the following:
The results contain the following information:
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