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With cPanel, this feature will allow you to set up and configure an e-mail address to forward incoming e-mails to another e-mail address automatically.
This is useful if you need to use one e-mail account to receive e-mails addressed to multiple addresses without having an account for each one.
Plus multiple e-mail addresses can receive the same e-mail message. You can set the account to discard e-mail or pipe (send) e-mail to a program.
This feature is only available if your hosting provider enables it.
This is not the BoxTrapper forwarding documentation. To manage Forwarders for Email Accounts that needs the BoxTrapper feature use the BoxTrapper Forward List feature.
Wildcard Redirect - A wildcard redirect will redirect all e-mails whose addresses match a regular expression (regex) pattern.
You can not configure a wildcard redirect in the Forwarders interface. To learn more about wildcard redirects, read our Global Email Filters documentation.
To manage forwarders for a specific domain name on your account, select the desired domain from the Managing menu list.
The Email Account Forwarders will lists all the e-mail addresses that use a forwarder to redirect e-mail to another address or service.
To quickly find a specific e-mail address, enter a keyword in the Search box.
To view the route that a forwarded e-mail takes, click Trace in the "Functions" column next to that e-mail address.
If the Web Server uses third-party mail service, such as MailScanner, this feature will return invalid results.
To delete a forwarder, click Delete next to that e-mail address
To change a forwarder, you must delete the e-mail address. Then, follow the steps in the Add Account Forwarder section as shown below.
Note If a forwarder shares an address with an e-mail account, both will receive mail.
To stop receiving e-mail at the account you will need to delete it. Then the forwarder will receive e-mail only.
You cannot modify an existing e-mail forwarder. You must delete the e-mail forwarder and create a new one.
To add a mail forwarder:
| Setting | Description |
|---|---|
| Forward to Email Address | The system will forward incoming e-mail to another account or multiple accounts. You must enter the comma-separated destination addresses of the forwarded e-mail in the text box. For example, to forward e-mails from purchases@example.com to products@example.com and sales@example.com, enter products@example.com, sales@example.com in the text box.Note: Forwarding e-mail accounts keep a copy of the e-mails that they forward. If you have access to both the forwarding e-mail and the destination e-mail, you can view the forwarded e-mail at both locations. |
| Discard and send an error to the sender (at SMTP time). | The system will discard the incoming e-mail and provide the sender with a failure message. The system sets the failure message to No such person at this address by default. You may also enter a custom failure message into the Failure Message (seen by sender) text box. |
| Setting | Description |
|---|---|
| Forward to a system account | Select this option to forward incoming e-mail to a system user e-mail account. To do so, enter the system username in the text box. |
| Discard (Not Recommended) | Select this option to discard e-mails without a failure message. Emails sent to the initial address will not be forwarded. Unlike the Discard and send an error to the sender (at SMTP time) option, the user will not receive any failure messages. |
| Pipe to a Program | Select this option to pipe incoming e-mails to a program. Enter the program’s relative path in your home directory in the text box. For example, if the script requires an interpreter such as Perl or PHP, omit the /usr/bin/perl or /usr/bin/php portion of the path. |
The pipe an email to a program can route mail to any executable within your home directory as a cPanel user, including executable scripts such as bash scripts, Perl scripts and PHP shell scripts.
When you use the Pipe to a Program option, enter a path that is relative to your home directory. For example, to use the /home/user/script.pl script, enter script.pl in the Pipe to a Program text box, where user represents your username.
To pipe e-mail to a script, the script must be executable and have the appropriate hashbang) (#!). If you do not know how to add the hashbang, name the script with the correct executable extension to be prompted to automatically add it.
Domain name forwarders redirect incoming mail for invalid addresses to another domain
The Forward All Email for a Domain table, lists all the domain name forwarders for your account.
Important: Domain forwarders only forward e-mail when the system cannot deliver it to an address or autoresponder. For example, if you create a domain name forwarder from the example.com domain to the example1.com domain and someone sends an e-mail to the user@example.com address, the following actions will occur:
If a user@example.com address or autoresponder exists, the system will not forward the e-mail.
If a user@example.com address or autoresponder does not exist, the system will forward the e-mail to user@example1.com.
Domain forwarders override the settings in cPanel’s Default Address interface
cPanel » Home » Email » Default Address
Domain forwarders only work for undeliverable e-mails. Because of this, you cannot access the e-mail at the forwarding address. For example, if an e-mail is forwarded from returns@exampl3.com to returns@example.com because exampl3.com is an invalid domain name, you cannot log in to the invalid returns@exampl3.com to view the forwarded e-mail.
To create a domain forwarder, follow these steps:
Tracing an e-mail account forwarder allows you to locate a possible routing error, which may send e-mails to the wrong or non-existent location.
To trace a forwarded e-mail, perform the following steps:
1) Under the Actions menu, next to the forwarder you want to test, click Trace.
2) The Track Delivery page that appears will show you the path that the forwarded e-mail messages will take.
3) The following icons help indicate where the message is going:
4) To return to the Forwarders interface, click the Go Back button.
To remove a forwarder, perform the following steps:
If you need to modify an e-mail forwarder, you must delete the forwarder and then create a new one.
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