CPANEL TUTORIALS & GUIDES

How to Configure your Contact Information in cPanel

cPanel Contact Information lets you manage the email addresses used for account notifications and security alerts. Choose which events trigger messages, including password changes, quota limits, login activity, SSL expiration, and contact detail updates, so important hosting issues can be addressed promptly.

Updated: June 20, 2026
By: RSH Web Editorial Staff

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cPanel - Preferences - Contact Information

Contact Information
Use this interface to store contact information for your cPanel account and to set your contact preferences..

Changing your Contact Information

Beginner’s guide to cPanel by RSH Web Services: Master key hosting features like domain management, email setup, and more with easy-to-understand, actionable steps

Important: You will only see this interface if your hosting provider enables the related features.

To change your contact information, perform the following steps:

  • 1) Enter the desired contact information in the text boxes
  • 2) Select your desired notification settings in the Contact Preferences section.
  • 3) Select your desired AutoSSL notifications setting in the AutoSSL Notifications section.
  • 4) Click Save.

Contact Preferences

You can select the following settings in the Contact Preferences section of the interface:

  • • My contact email address changes. The system will notify you at your current and previous contact email addresses
  • • My preference for contact email address change notifications is disabled
  • • My account approaches its disk quota
  • • My account approaches its bandwidth usage limit
  • • SSL certificate expiry. The system will notify you if a non-AutoSSL certificate will expire soon
  • • Any of my account’s Email Accounts approaches or is over quota
  • • My account’s password changes. The system will notify you when the password changes because of a user request
  • • My preference for account password change notifications is disabled
  • • An external account links to my account for authentication
  • • My preference for external account link notifications is disabled

Note: If your website reaches its maximum amount of disk space, you cannot modify existing files or add new files to your website.
To resolve this issue, delete old or unused files, delete old email, or upgrade your hosting plan

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