WordPress Tutorials Beginners and Advanced

Chat Rooms for WordPress

Chat in Real Time

Updated: March 5, 2021
By: RSH Web Editorial Staff
Chat Rooms for WordPress
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Why Add a Chat Room in WordPress?

Stand out Amongst Competitors
Talk in Real Time
Convenient for your Customers
Cost Efficient
Develop Deeper Customer Relationships

If you run a small membership website or an online forum, then you may want to add instant messaging chat room for your users
Normally, you can use third party services like Slack, WhatsApp, Facebook Groups, Discord, etc. But the downside is that all the communication will happen outside your website
An on site chat room can make your small community come alive and allow users to talk to each other without leaving your website

Adding a Chat Room in WordPress

For this example we will install Wise Chat

First you will need to install and activate the plugin
For more details, see our guide on How to install a WordPress plugin

Installation

• Upload the entire Wise Chat folder to the plugins directory. Normally in /wp-content/plugins/
• Activate the plugin through the ‘Plugins’ menu in WordPress
• Place a shortcode [wise-chat] in your posts or pages. See below for details
• Alternatively install it in your templates via <?php if (function_exists('wise_chat')) { wise_chat(); } ?> code
• Alternatively install it using dedicated widget in Appearance > Widgets. It is called Wise Chat Window. See below for details

Post Installation Notices

After installation go to Settings > Wise Chat Settings page, Select Localization tab and translate all the messages into your own language
Posting pictures from camera/local storage is limited to the specific range of Web browsers. See FAQ for details

Widget Installation

You can install Wise Chat using dedicated widget. Go to Appearance > Widgets and add Wise Chat Window widget to the sidebar. In the widgets settings you can specify
• Channel: It is the name of the channel to open in the chat window. Channel is created on first use
• Shortcode options: It is a space-separated list of options that configures Wise Chat. All shortcode attributes could be used here, type for example theme="colddark" show_users="0" in order to choose Cold Dark theme and disable list of users

Shortcode Installation

You can install Wise Chat using dedicated shortcode
In basic form it is just: [wise-chat]
It will open chat window on the default channel called “global”
If you would like to open the chat on custom channel called “My Room” try this: [wise-chat channel=”My Room”]
The shortcode can be configured with the list of attributes
For example. In order to enable Cold Dark theme and to show list of users you can type: [wise-chat theme=”colddark” show_users=”1″]

Almost all settings available on plugin’s settings page are also available in shortcode. For full documentation of the shortcode visit the website: Shortcode documentation

Other WordPress Chat Room Plugins

The Official Facebook Chat Plugin

The Facebook Chat Plugin is a free and easy to use tool to connect with customers on your website

3CX Live Chat

Chat with your website visitors in real-time for free! Engage with your customers and increase sales

Click to Chat

WhatsApp connectivity for WordPress websites! Engage customers and generate leads

Tidio

Live Chat, Chatbots & Email Marketing. Add Tidio Live Chat to your WordPress for free to answer customers’ questions, engage website visitors

Wise Chat

Advanced chat plugin for WordPress. It requires no server, supports multiple channels, bad words filtering, appearance settings, bans and more

Tawk.To Live Chat

OFFICIAL tawk.to plugin. Instantly chat with visitors on your website with the free tawk.to chat widget

JivoChat Live Chat

WP live chat plugin for WordPress. Omnichannel Live Chat and Help Desk plugin, optimized for WordPress. Free, fast, easy to install and to use

Live Chat by Formilla

Real-time Chat Plugin. Live chat software with real-time visitor monitoring for your WordPress site

Crisp Live Chat

Crisp Live Chat is a free and beautiful chat for your website. This is the ultimate free Live Chat plugin for WordPress

Pure Chat

Live Chat Plugin & More. Pure Chat provides a Live Chat plugin with Unlimited Chats for your website

A chat room hosted on your WordPress website will allows your visitors to chat with you and each other and solve customer issues all in real time

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