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WordPress knowledge base or Wiki websites can act as a centralized repository of information related to your website or business. can help to effortlessly publish your documentation, tutorials, and helpful how to guilds. You can also keep these resources separate from your main content and landing pages. Which can help make organizing of your website simpler and easier.
There are many reasons to use a knowledge base plugin, but the main ones are improved content management and user experience. Whether you are creating a extensive documentation website, a collaborative platform or an educational resource, a knowledge base plugin will help make Content Creation easier and encourages user engagement.
A knowledge base or wiki can significantly lessen the burden on your customer support team by providing self-service options. Users can access step-by-step instructions, detailed how-to guides, and even troubleshooting instructions to resolve common issues independently. This will help free up your support department to focus on more complicated queries.
Echo Knowledge BaseThis Knowledge Base plugin is a powerful documentation tool that helps you create and organize your documentation, FAQs, and articles. It is easy to use and includes a variety of features to help you build a better Knowledge Base. Fast search bar with listed results. Five levels of hierarchical documentation. Add tags, breadcrumb, back button, and comments to your documents. Navigation sidebar listing categories and articles. Includes auto-generated TOC. AI Content Writing Like ChatGPT. Set up in 5 minutes. Organize your documentation by team, product, and service using the Tabs Layout. Ordering of articles and categories alphabetically, chronologically, or in any other order. Coded for best SEO results. Article Views. Counter. Supports RTL, WCAG accessibility, WPML and Polylang
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BetterDocsBetterDocs will help you to create and organize your documentation page in a beautiful way that will make your visitors find any help article easily. It will facilitate your client to make faster decisions and get help on the spot by self-servicing instead of avoiding lengthy conversation. Stunning ready-made template designs to create your Docs landing page, Single Doc page, and Archive page without any coding. In-built theme customization option, or use Shortcodes and page builder widgets to design customize entire documentation page. Table of Contents or Sticky TOC to provide an absolute user experience. In-built advanced live search to help visitors get the exact docs solution. Advanced List View (FREE) & Grid View feature (PRO). Create & manage multiple knowledgebases for all products separately (PRO). Manage roles for your knowledgebase users & give access accordingly. Integrated with Analytics to track and evaluate the performance. 100% Compatibility with Elementor Page Builder. WPML Certified Plugin.
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BasePressPowerful Knowledge Base. BasePress allows you to organize documentation for clients and employees. Build as many independent knowledge bases as you need to document your products or services out of the box. There are three themes to choose from with easy customization and color branding, and for the coders, full customization via templates. It is straightforward to use, thanks to its clear and simple administration tools that integrate seamlessly in the WordPress admin area. Powerful Knowledge Base, Docs and Wiki plugin for WordPress. Easily create and manage documentation to reduce support tickets and scale your customer support operations. This knowledge base plugin works with any theme.
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EazyDocsSimplify the process of creating and managing documentation with EazyDocs, making it an essential tool for businesses, developers, and content creators. Designed with the reader in mind, EazyDocs prioritizes a seamless user experience. It is optimized for search engines, integrated with Schema.org, and provides sticky sidebars for easy navigation. The plugin supports multilingual and RTL languages, ensuring accessibility for a global audience. EazyDocs is responsive and retina-ready, ensuring your knowledge base looks great on all devices. It also includes advanced features like live search, feedback collection, article voting, revision history, and more.
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VS Knowledge BaseWith this lightweight plugin you can create a knowledge base. This plugin can also be used to create a FAQ or wiki. You can also display categories and posts from a custom post type (such as WooCommerce product categories and products). Add shortcode [knowledgebase] to a page or use the widget to display your categories and posts. You can customize your knowledge base by adding attributes to the shortcode or the widget. Default settings categories, columns when using shortode. column when using widget. Order by name. Ascending order (A-Z). Empty categories are hidden. Parent and subcategories are displayed separately. Default settings posts: Order by date. Descending order (new to old). All posts are displayed.
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KB Support The built-in Knowledgebase allows customers to find solutions to their issues during the ticket submission process, reducing the overall number of support queries received by your help desk website. Enriched with features, you can be sure that right from activation, KB Support will provide the perfect Help Desk solution for your agents to support your customers. KB Support is the ultimate WordPress plugin for providing support and help desk services to your customers. A growing number of extensions to provide even more functionality and customization options. More information can be found at https://kb-support.com/.
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HelpCrunchTake your customer support to the next level with the HelpCrunch WordPress plugin. Thanks to our full-house solution, you can: Deliver second-to-none customer service. Chat with website visitors in real time. Automate routine tasks with chatbot. Manage conversations from Telegram, Facebook, Instagram, or Viber by integrating them with HelpCrunch. Catch valuable leads’ attention. Encourage customer self-service with a multilingual knowledge base. Being the platform’s flagship feature, live chat helps you solve customers’ queries like a pro, acquire more clients and process requests in the nick of time.
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Knowledge BaseKnowledge Base is an easy to use WordPress plugin that allows you to create a knowledge base / FAQ section on your WordPress blog. The plugin was born after I tried several free plugins and themes out there and that couldn’t fit my purpose. It’s designed to be very easy to install and use out of the box. This is perfect if you have single or multiple products and want a single knowledge base with little effort. Supports unlimited knowledge bases using different sections with unlimited nested levels. Inbuilt styles that display the knowledge beautifully and are fully responsive. Uses the Responsive Grid System. Customizable permalinks: Archives are enabled so your knowledge base can be viewed at /knowledgebase/ automatically on activation. You can change this in the Settings page
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Easy AccordionEasy Accordion Knowledge Center is an enterprise grade, powerful knowledge base software with best in class features and robust code base. Knowledge Center Starter edition allows you to create and display accordion style, short articles where you can display FAQs, simple definitions and more. You can easily categorize information and display them on your site using shortcodes. Using Knowledge Center, organization can: Increase customer, partner, vendor or employee satisfaction by allowing easy access to information. Minimize support costs by creating a self-service community. Present consistent information flow to promote trust on your brand, products and content. Offer single source for all quality content for everyone to use.
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HelpPress Knowledge BaseHelpPress is a powerful and easy-to-use WordPress knowledge base plugin. No complicated configuration, templating, or code updates. Just install and you immediately have a fully-functional self-help system for your customers. Customizable URLs: Customize the URL slugs for all the major sections of your knowledge base. Easy Content Organization: Organize knowledge base articles by category, tag, and post format. Breadcrumb: Includes a built-in breadcrumb to help your users keep track of where they are. Custom Templates: Override default templates with your own to better match your site. Extendable: Includes dozens of actions and filters to allow for ultimate customization. Lightweight: Coded with performance as a priority so it won’t slow down your site.
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SuperDocsA Knowledge Base WordPress Plugin which is an easy-to-use tool for creating a comprehensive knowledge base for your WordPress website. This plugin helps you quickly and efficiently create a robust knowledge base for your website. It offers a variety of features, such as the ability to organize content into categories, a powerful search engine, and a flexible design that allows for easy updates and customization. It allows users to find answers quickly and easily by searching for topics or keywords. With its intuitive and user-friendly interface, You can create an unlimited product/topic knowledge base there is no limit.
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weDocsStruggling to manage your product’s knowledge base? Or are you looking to produce elegant and resourceful documentation for your WordPress plugins and themes? The best WordPress documentation plugin, weDocs, lets you manage a product’s knowledge-base, documentation, and wiki. It is difficult to manually maintain and create wikis, guidelines, documentation, and product knowledge bases. Having an aligned knowledge base is crucial, especially for online service-based products and WordPress plugins and themes. It facilitates users exploration, education, and product knowledge
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A knowledge base or Wiki website can be more than just a reservoir of help center articles. It can also include functions like a frequently-asked questions (FAQ) section, User Forums, blog sections, white papers, how-to articles, video tutorials, case studies, dictionaries or glossaries.
The right WordPress plugin can boost your team productivity, streamline knowledge base management, and contribute to an engaging user experience. Helping your customers understand and use your products or services
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